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  2. 2016
  3. April
  4. M
  5. Mark Baker
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Hello:
Thank you for using Sharp Business Systems. We value your feedback, to help us to monitor how we are performing in relation to your expectations. You are invited to participate in our survey by completing this small questionnaire, which will only take a few minutes of your time.

Your participation in this study is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will only be used internally. If you have questions at any time about the survey or the procedures, you may contact our helpdesk on 01635 294333 or email us at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
 
* Did the engineer arrive at or before the agreed time?
 
Yes
 
No
 
Not sure
 
Other
 
 
 
 
* Please rate the professionalism of the Engineer
 
Very professional
 
Reasonably professional
 
Average
 
Unprofessional
 
Other
 
 
 
 
* How knowledgable would you say the Engineer was on the subject concerned?
 
Very knowledgable
 
Reasonably knowledgable
 
Average
 
Not knowledgable
 
Other
 
 
 
 
* How satisfied were you that the scheduled work was completed?
 
Extremely satisfied
 
Very satisfied
 
Satisfied
 
Not satisfied
 
Other
 
 
 
 
* How would you rate the Engineer's work, out of 10?
 
10
 
9
 
8
 
7
 
6
 
5
 
4
 
3
 
2
 
1
 
0
 
 
 
Based on this project, how likely would you be to recommend our services?
 
Extremely likely
 
Very likely
 
Possibly
 
Unlikely
 
Very unlikely
 
Other
 
 
Thank you for completing this survey, it will help us to improve our service to you in the future.