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  1. Surveys
  2. 2014
  3. March
  4. M
  5. Magic Bus Customer Satisfaction
0%
Exit Survey
 
 
Dear Intrepid Traveler,

You are invited to participate in our survey about your experience aboard the Magic Bus. It will take approximately 2-3 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. As a small local business, it is very important for us to learn your opinions so we can continue to provide the best experience possible for our guests.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Gabriel DeRita at 1-855-969-6244 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Somewhat satisfied
 
Highly satisfied
 
 
Comment:
   
 
 
 
Where did you hear about us? Select all that apply.
 
A friend or family member told me about you
 
A hotel recommended you
 
I picked up a brochure
 
I found it online
 
I saw it in a magazine
 
I heard it on the radio
 
Other
 

 
 
 
How much information did you learn from the tour?
 
I learned absolutely nothing
 
I expected to learn more, but I learned some
 
I thought it was more entertaining than informative
 
I learned a lot of interesting facts and history
 
 
 
Comment:
   
 
 
 
Who was your tour guide?
 
{Gaia}
 
{Treeflower}
 
{Artemis}
 
 
Please rate the following aspects of your experience in booking and taking the tour.
Highly dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Highly satisfied
Your tour guide
Experience with website/booking process
Entertainment value of the tour
 
 
How likely is it that you would recommend us to a friend or colleague?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
Would you tour with us again?
 
Yes, I will tour again this year
 
Yes, I will tour again in the next few years
 
Yes, I will tour next time I have friends/family in town
 
No, I do not want to tour with you again
 
 
Comment:
   
 
 
 
Was your tour on a weekend or a weekday?
 
Weekday
 
Weekend
 
 
 
Please share any suggestions for improvement.