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Thank you for calling Louisville Ladder Customer Service Department and participating in our satisfaction survey, it contains six questions that will help us to improve our service.Your responses will be kept confidential.

Please start with the survey now by clicking on the Continue button below.

 
 
1-How satisfied are you with the courtesy and respect that you received during the call from the Customer Service Representative?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
2-Did the Customer service Representative demonstrate knowledge to address your issue?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
3-Did the Customer Service Representative meet your expectations by making a one call resolution?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
4-Did the Customer Service Representative bring your inquiry to the next logical step and closer to a resolution?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
5-Please rate your overall satisfaction with Louisville Ladder Customer Service
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
 
6-Would you recommend Louisville Ladder?
 
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If you would like to provide a comment on how we can improve our service.
   
 
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