|
| Thank you for taking the time to complete our Customer Support Satisfaction Survey. We appreciate your honest feedback. Please answer all of the following questions and click on the "Submit Survey" button when you are done. |
| |
|
|
|
|
| How satisfied are you with the OVERALL quality of service you received? |
| |
|
|
|
|
| |
| Do you consider the problem resolved? |
| |
|
|
|
|
| |
Was your question or issue resolved the first time you contacted technical support?
|
| |
|
|
|
|
| |
| How satisfied are you with this particular phone support experience? | | |
|
|
|
|
| |
| Did you attempt to use our online support web site before making this call? |
| |
|
|
|
|
| |
| If yes, how satisfied were you overall with this online support experience? | | |
|
|
|
|
| |
| How satisfied are you with our technical support in general? | | |
|
|
|
|
| |
| We sincerely appreciate any comments or suggestions you have. This will help us improve our service in the future. | | |
|
|
|
|
|
| Thank you for taking the time to complete our Customer Support Satisfaction Survey. We appreciate your honest feedback. Please answer all of the following questions and click on the "Submit Survey" button when you are done. |
| |
|
|
|
|
| How satisfied are you with the OVERALL quality of service you received? |
| |
|
|
|
|
| |
| Do you consider the problem resolved? |
| |
|
|
|
|
| |
Was your question or issue resolved the first time you contacted technical support?
|
| |
|
|
|
|
| |
| How satisfied are you with this particular phone support experience? | | |
|
|
|
|
| |
| Did you attempt to use our online support web site before making this call? |
| |
|
|
|
|
| |
| If yes, how satisfied were you overall with this online support experience? | | |
|
|
|
|
| |
| How satisfied are you with our technical support in general? | | |
|
|
|
|
| |
| We sincerely appreciate any comments or suggestions you have. This will help us improve our service in the future. | | |
|
|
|
|
| |
| Which of the following best describes the department you work in? |
| |
|
|
|
|
|
|
|
|
| |
| Which of the following best describes your position here? |
| |
|
|
|
|
|
|
|
|
| |
| How long have you worked at (company)? |
| |
|
|
|
|
|
|
|
|
| |
| Overall how satisfied are you with your position at this company? |
| |
|
|
|
|
| |
| Do you feel that employees are recognized as individuals? |
| |
|
|
|
|
| |
| How motivated are you to see the company succeed? |
| |
|
|
|
|
| |
| The company clearly communicates its goals and strategies to me. |
| |
|
|
|
|
| |
| How flexible is the company with respect to your family responsibilities? |
| |
|
|
|
|
| |
| Do you take part in your company's flextime program? |
| |
|
|
|
|
| |
| Would you refer a friend to apply for a job at this company? |
| |
|
|
|
|
| |
| Have you ever observed or experienced any of the following forms of discrimination or harassment at this company? |
| |
|
|
|
|
| |
The company clearly communicates its goals and strategies to me?
|
| |
|
|
|
|
| |
| Which of the following describes the variety of tasks required by your position? |
| |
|
|
|
|
| |
I have a clear path for career advancement.
|
| |
|
|
|
|
| |
My job requirements are clear.
|
| |
|
|
|
|
How would you rate your manager in each of the following areas? Please assign a rating on a scale from 1 to 5, where 1 represents "Poor" and 5 represents "Excellent".
|
|
|
|
|
|
Loading...
