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We are interested in how you believe you perform on the job. Please answer the following questions. Thank you, we appreciate your feedback.
 
 
 
I'm productive with the time spent working on the tasks assigned to me.
 
Almost all of the time
 
Most of the time
 
Half of the time
 
1/4th of the time
 
less than 1/4th of the time
 
 
 
I meet the target qoutas and goals.


 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall productivity in getting the job done is:


 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
N/A
 
 
 
I go beyond what is expected of me to make customers happy.



 
Yes, I always do so
 
Yes, occasionally
 
I work as much as is expected of me
 
I work less than what is expected of me
 
 
 
I respond quickly and courteously to fulfill customers' needs.



 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
The overall quality of service that I provide is:



 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
N/A
 
 
 
What is it that helps you to be productive and provide quality service?
   
 
 
 
What would help you to be more productive and provide higher quality service?