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Within the gate and fence industry, which of the following best describes your organization?
 
Installer
 
Retailer
 
Contractor
 
Distributor
 
Manufacturer
 
Custom Services Provider
 
Other
 
 
 
 
Have you been asked to create locking solutions for areas or items outside your clients’ buildings in the last 2 years (including gates, equipment, etc.)?
 
Yes
 
No
 
Don't Know
 
 
 
Do you believe it is likely you may be asked to create locking solutions for areas or items outside your clients’ buildings in the next 1 to 3 years (including gates, equipment, etc.)?
 
Yes
 
No
 
Don't Know
 
 
 
For which of the following areas or items have your clients asked you to create locking solutions in the last 2 years?

[Choose all that apply]
 
Industrial machinery (e.g. larger items such as forklifts)
 
Sporting goods
 
Construction equipment (e.g. smaller items such as jackhammers)
 
Retail items
 
Commercial vehicles (e.g. golf carts)
 
Bicycles
 
Recreational vehicles (e.g. ATVs)
 
Exterior furnishings
 
Carts (e.g. grocery carts)
 
Gates
 
Fences
 
Other
 

 
 
 
On a scale of 1 to 7 (where 1 is not satisfied at all, and 7 is extremely satisfied) how satisfied would you say your clients are, overall, with the locking solutions you have provided for areas or items outside of their buildings?
 
1 Not Satisfied at All
 
2
 
3
 
4
 
5
 
6
 
7 Extremely Satisfied
 
Don't Know
 
 
 
For those areas or items you are most frequently asked to secure, what are you currently using? Please describe.
   
 
 
 
For those areas or items you are most frequently asked to secure, have you considered using any of the following solutions?

[Choose all that apply]
 
MasterLock® Cable Locks
 
Securitron® GL1 Gate Lock
 
Ingersoll Rand® Schlage® Security Cables
 
Mi-Jack Systems & Technology Gate Cuff™
 
Other
 

 
 
 
For the purposes of research, please consider the following alternative for securing areas or items outside your clients’ buildings:



Based on this concept statement, on a scale of 1 to 7 (where 1 is not likely at all and 7 is extremely likely) how likely would you be to recommend this locking solution to a client who asks you to secure an area or item outside of their building (e.g. gates, equipment, etc.)?
 
1 Not Likely at All
 
2
 
3
 
4
 
5
 
6
 
7 Extremely Likely
 
Don't Know
 
 
 
For the purposes of research, imagine a future client asks you to secure areas or items outside of their building (e.g. gates, equipment, etc.). Please consider the following product concept:



Based on this concept statement, on a scale of 1 to 7 (where 1 is not likely at all and 7 is extremely likely) how likely would you be to recommend this locking solution to a client who asks you to secure an area or item outside of their building (e.g. gates, equipment, etc.)?
 
1 Not Likely at All
 
2
 
3
 
4
 
5
 
6
 
7 Extremely Likely
 
Don't Know
 
 
 
Why did you give it this rating?
   
 
 
 


Which of the following areas or items do you feel would be appropriate for this product concept?

[Choose all that apply]
 
Gates
 
Retail items
 
Commercial vehicles (e.g. golf carts)
 
Recreational vehicles (e.g. ATVs)
 
Construction equipment (e.g. smaller items such as jackhammers)
 
Exterior furnishings
 
Industrial machinery (e.g. larger items such as forklifts)
 
Bicycles
 
Carts (e.g. grocery carts
 
Sporting goods
 
Fences
 
Other
 

 
 
 
Would your clients want this product to tie into their central access control system?
 
Yes
 
No
 
Don't Know
 
 
 


Would your clients want to use this as a standalone software system (i.e. not tied into their central access control system)?
 
Yes
 
No
 
Don't Know
 
 
 


What kind of information would you want this product to communicate?

[Choose all that apply]
 
Audit trail
 
Standard monitoring
 
Vandalism monitoring
 
Other
 

 
 
 
How would you want this product to communicate information?
 
Hardwire
 
Wireless
 
Either hardwire or wireless
 
Other
 
 
 
 
What wireless protocol would you prefer for this product?
   
 
 
 


What kind of credential would your clients be most likely to use to operate this?
 
Biometric
 
Contactless smart card
 
Keypad
 
Magnetic strip
 
Key (mechanical)
 
Don’t Know
 
Other
 
 
 
 


What kind of contactless smart card would you most prefer for this product?
 
13.56 MHz (e.g. iCLASS)
 
125 kHz (e.g. Prox)
 
Other
 
 
 
 


What type of power would you most prefer for this product?
 
Battery
 
Low voltage hardwire
 
Solar
 
120 voltage hardwire
 
Other
 
 
 
 


Why do you prefer this type of power?

[Choose all that apply]
 
Flexibility to change locking locations
 
Distance to hardwired power source
 
Cost of hardwiring
 
Other
 

 
 
 


We're almost finished...just a few more questions!

Considering the areas or items where you might use this locking solution, which cable lengths do you think would be most useful?

[Choose all that apply]
 
1’
 
7’
 
15’
 
30’
 
Other
 

 
 
 
For this type of locking solution, on what might your clients want to mount this?
   
 
 


On a scale of 1 to 7 (where 1 is not at all important and 7 is extremely important) how important would each of the following product features be for your clients?
1 Not at all Important 2 3 4 5 6 7 Extremely Important Don't Know
Grade 1 listing
Flexible mounting options
Reporting capability
UL 294 certification
Weatherproof
Aesthetics/Look of product
Warranty terms
Length of cable
Connectivity to existing access control system
Brand reputation
Durability
Holding power
Replaceable parts
Size of lock body
Cable material
 
 
 




Based on the above photo, on a scale of 1 to 7 (where 1 is not likely at all and 7 is extremely likely) how likely would you be to recommend this locking solution to a client who asks you to secure an area or item outside of their building (e.g. gates, equipment, etc.)?
 
1 Not Likely at All
 
2
 
3
 
4
 
5
 
6
 
7 Extremely Likely
 
Don't Know
 
 
 
Why did you give it this rating?
   
 
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