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  1. Surveys
  2. 2016
  3. June
  4. L
  5. Lobby of the future
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Exit Survey
 
 
Our lobby of the future is based on new technologies. Our guests can choose whether they would like a drone butler or not. Our hotel has a specific app, which has several functions. The app and drone are connected. Via the app the guests can order a drink, snack or other amenities which will then be served by the drone. 
This drone also has a hologram, when the drink is served, the hologram will appear and will ask whether the guest is satisfied or not. 
If a guest does not want to have a drone butler, they can order a drink, snack or amenities at the bar. 

Target group: young professionals, leisure &business guests (age 20-40)
 
 
 
How old are you?
 
<20
 
20-30
 
30-40
 
>40
 
 
 
* Would you mind technology replacing all personal contact in a lobby? 
 
Yes
 
For a certain extent
 
No
 
Other
 
 
 
 
Do you like the idea of having a personal drone butler which serves drinks, snacks and other amenities in a lobby? 
 
Yes
 
No
 
Other
 
 
 
 
What do you think of the idea talking to a hologram (which is on the drone butler)?
 
I would like talking to a hologram!
 
It would scare me.
 
I would prefer personal contact.
 
Depends on which functions it has.
 
 
 
What is another function you would like the drone/app to have?
   
 
 
 
Do you think the front desk is important in the future? Yes/No, why?
   
 
 
 
Which size would you like the drone to have? 
 
A5 size
 
A4 size
 
A3 size
 
Other
 
 
 
 
We have drones working on solar energy and we have a sedum roof for natural isolation, so we do not need air conditioning. These are the two main sustainable solutions in our lobby. Moreover we have a tool for waste sorting, we use led lights and we use recycled products. Is there anything else you can think of that would contribute to a more sustainable lobby?
   
 
 
 
Which kind of facilities does every hotel lobby need to have according to you? 
 
Work space
 
Relaxing space
 
Meeting space
 
Bar
 
Front desk
 
Cafe
 
Shops
 
Wi-Fi
 
Computers
 
Printers
 
Games (e.g. pool table)
 
Fire place
 
Piano
 
Other