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  2. 2013
  3. July
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  5. LiveLabsNow alpha feedback
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How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Overall quality
Value
Purchase experience
First use experience
Usage experience
Overall satisfaction
 
 
Please rate the following from strongly disagree to strongly agree
Strongly Disagree Disagree Undecided Agree Strongly Agree
I would purchase LiveLabsNow! again
I would recommend LiveLabsNow! to others
 
 
How would you rate LiveLabsNow! on these technical areas
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Ease of navigation
Speed of remote desktop experience
Time for lab to be ready
The virtual machine toolbox
Icons clearly indicated purpose
 
 
 
Comments on technical experience
   
 
 
 
Considering the value LiveLabsNow provides. Which of the follow subscription models would you choose?
 
Monthly Access - Courses Only - $59.99 - $79.99
 
Monthly Access - 3 Courses + Books - 89.99 - 129.99
 
Monthly Access - Unlimited Courses + Books - 149.99 - 169.99
 
 
Your membership came with access to the Safari Books Gateway. Please answer the following
Strongly Disagree Disagree Undecided Agree Strongly Agree
The book gateway was fast
The book gateway was easy to access and use
The book gateway would be essential in my decision to purchase the product
I would prefer to purchase without the book gateway, and would get the books myself
 
 
 
Comments on the book gateway
   
 
 
How would you evaluate these areas of the website
Strongly Disagree Disagree Undecided Agree Strongly Agree
The product was clearly described
The checkout process was straightforward
The website makes me feel safe in spending my money
The value proposition (why should I sign up) is clear and convincing
 
 
 
Comments on site design