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You are invited to participate in our survey for the Lemon Iced Tea Test Market . Your responses to these surveys will be used to continuously improve our planning and execution of future new product launches and programs. Please take a few minutes to provide your feedback to the following questions. The survey will be open until Sunday, August 31. If you have questions at any time about the survey or the procedures, you may contact Erica Pohjola-Nedelko at 905.339.6100.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below. |
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| * What is your position at the Restaurant? |
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| * What test market region are you from? |
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| * Were you provided with the proper training materials to effectively train and prepare your Team Members? |
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| * Are there any other training materials or training tools you would like to see for future roll outs? |
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| Please provide details in regards to the type of training tool(s) you would like to see for future roll outs: | | |
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| * Please indicate the location of your Curtis Iced Tea Dispenser: |
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| Was your Restaurant required to do any pre-work to fit in the Curtis Iced Tea Dispenser?
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| * On a scale of 1 to 5 (1 being very difficult and 5 being very easy), please rate the level of difficulty your Team Members experienced with serving the Lemon Iced Tea? |
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| What was difficult and how can we improve it? | | |
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| On a scale of 1 to 5 (1 being very difficult and 5 being very easy), please rate the following in regards to the Curtis Iced Tea Dispenser:
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| What was difficult and how can we improve it? | | |
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| * Have you experienced any problems with the Curtis Iced Tea Dispenser? |
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| Please explain issues and any resolutions (i.e call for service): | | |
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| * Did a Nestle Technician visit your Restaurant? |
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| * When the Nestle Technician visited your Restaurant, did he/she announce themself? |
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| Please share any other comments you may have regarding the weekly (bi-weekly) Nestle Technician visits: | | |
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| * Did you find these visits to be helpful? |
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| * Did the program and the POP materials adequately communicate the Lemon Iced Tea promotion? |
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| * Would you like to see any other communication materials used for national roll out? |
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| What other POP elements would you like to see? | | |
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| Hospitality/Guest Feedback |
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| * Based on feedback you received from Guests, how would you rate the overall Guest satisfaction of the Lemon Iced Tea? |
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| Please share some of the feedback you received from your Guests: | | |
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| Do you have any suggestions to gather Guest feedback? | | |
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| How satisfied are you with the following:
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| Would you change anything specific relating to the Lemon Iced Tea prior to a National Launch? | | |
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| If you have any comments about the test market that weren’t captured by the questions in the survey, please note them below. | | |
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