knowledge1

Was your room clean, comfortable and properly supplied?

Below standard

Insufficient

Satisfactory

Good

Excellent

How would you rate our concierge service?

Were the valets and bellman courteous and helpful?

For which of our locations are you completing this survey?

{LOCATION 1}

{LOCATION 2}

{LOCATION 3}

How well did our staff respond to your needs?

If you return to this location, would you choose to stay with us again?

Yes

No

Did your checkout service go smoothly?

How would you rate your overall dining experience with us?

How would you rate your server's knowledge of the menu?

How likely are you to recommend our restaurant to a friend?

How would you rate the menu selection?

Would like to see more menu options

Would like to see less menu options

Is this restaurant in a convenient location for you?

Yes

No

How likely are you to return to our restaurant?

How would you rate the overall food quality and freshness?

Below Expectations

Neutral

Meets expectations

Exceeds expectations

How prompt was your service?

Prompt

Not prompt

How long have you been dining at our restaurant?

Less than 1 month

1 month to less than 6 months

6 months to less than 1 year

1 year to less than 3 years

3 years or more

How many times have you stayed with our hotel?

Once

2-3 times

4-5 times

6 times or more

Was your service on arrival prompt and courteous?