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This questionnaire is designed to understand in-depth the way information and knowledge circulate within the organization.
Throughout the questionnaire we use a series of broad terms that can be described as follows: the term "organization" is used to refer to PMI overall. The term "Knowledge Sharing platform" is used to refer to the current online platforms - JAM, OnePlace and Workpoint (WP). "Information" refers to any kind of tangible knowledge (e.g. documents, data, methodologies, brand news, organizational changes, etc.).
Knowledge management refers to the process of consciously and comprehensively gathering, organizing and sharing knowledge within the organization, in terms of resources, documents, and people skills. |
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| In which region are you based? |
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| Culture of Knowledge Sharing culture |
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* Please select the statement that you believe best describes the Knowledge Management concept in the organization today?
(one answer possible) |
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* What do you think of our organization's existing policies and procedures for Knowledge Management?
(one answer possible) |
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| How satisfied are you with Knowledge Management in general?
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| Personal preferences & style |
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| Please tell us how often you share information with the following:
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| * Please select the kind of information you are most likely to be interested in? |
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General strategies (e.g. Harvard Business Review, academic journals, etc.)
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Advanced analytics / Big Data
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Values studies (e.g. Gfk Roper)
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Consumer behavior studies (e.g. CASSANDRA, Euromonitor, etc.)
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Retail reports (e.g. Nielsen)
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New product launch analysis
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Segment specific analysis (e.g. Capsules, SSL, Additive free, OTP, FLAS, etc.)
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Competitor information (Positioning, SoM, etc.)
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| On average how much time do you spend to get the information you are most likely to be interested in?
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| Please rate the extent to which you feel informed about on-going projects and hot topics at different levels?
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| * In the list below, please select the other sources you use. |
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| How frequently do you currently access those sources?
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| Knowledge Sharing platform evaluation |
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| How familiar are you with the available Knowledge Sharing platforms?
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| Please rate the extent to which you agree or disagree with the following statements about JAM's usability.
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| Please rate the extent to which you agree or disagree with the following statements about JAM's content utility.
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| Please rate the extent to which you agree or disagree with the following statements about your training experience on and understanding of JAM.
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| * From the list below, please drag and drop the statement(s) that you believe should be future areas of improvement with JAM, in order of importance (top to bottom). |
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| | More visually appealing page design Allow a more personal navigation (e.g. customised dashboard) Easier to find relevant information Easier to extract information Easier to share my opinion Speed at which the page loads Greater amounts of relevant information Improved functionality with my mobile More frequent updates Provide more training
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| If you believe there are other areas of improvement for JAM, please detail in the box below. | | |
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| Please tell us why you have never used JAM? | | |
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| Please rate the extent to which you agree or disagree with the following statements about OnePlace's usability.
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| Please rate the extent to which you agree or disagree with the following statements about OnePlace's content utility.
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| Please rate the extent to which you agree or disagree with the following statements about your training experience on and understanding of OnePlace.
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| * From the list below, please drag and drop the statement(s) that you believe should be future areas of improvement with OnePlace, in order of importance (top to bottom). |
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| | More visually appealing page design Allow a more personal navigation (e.g. customised dashboard) Easier to find relevant information Easier to extract information Easier to share my opinion Speed at which the page loads Greater amounts of relevant information Improved functionality with my mobile More frequent updates Provide more training
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| If you believe there are other areas of improvement for OnePlace, please detail in the box below. | | |
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| Please tell us why you have never used OnePlace? | | |
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| Please rate the extent to which you agree or disagree with the following statements about Workpoint' s usability.
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| Please rate the extent to which you agree or disagree with the following statements about Workpoint's content utility.
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| Please rate the extent to which you agree or disagree with the following statements about your training experience on and understanding of Workpoint.
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| * From the list below, please drag and drop the statement(s) that you believe should be future areas of improvement with JAM, in order of importance (top to bottom). |
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| | More visually appealing page design Allow a more personal navigation (e.g. customised dashboard) Easier to find relevant information Easier to extract information Easier to share my opinion Speed at which the page loads Greater amounts of relevant information Improved functionality with my mobile More frequent updates Provide more training
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| If you believe there are other areas of improvement for Workpoint, please detail in the box below. | | |
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| Please tell us why you have never used Workpoint? | | |
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| If you have any other comments regarding Knowledge Management within the organization, please free to share them in the box below. | | |
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