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  2. 2016
  3. April
  4. K
  5. Km Anju Sharma
0%
Exit Survey
 
 
Age group:
 
Less than 20
 
21 - 30
 
31 - 40
 
41 - 50
 
 
 
Do you have any account in the bank?
 
Yes
 
No
 
 
 
Which account do you have in the bank?
 
Current a/c
 
Saving a/c
 
Recurring deposit a/c
 
Other
 
 
 
 
Which category of bank you prefer for e-banking services?
 
Private Sector Bank
 
Public Sector Bank
 
 
 
What is the purpose of opening bank account?
 
Saving
 
Borrowing
 
Investment
 
Other
 
 
 
 
How did you come to know about E-Banking services? (Tick as many a applicable)
 
From bank officials
 
Advertisement in Print media
 
Television and Radio Advertisement
 
Online Advertisement
 
From your family members of friends

 
 
 
In general, what do you feel about E-Banking as a new system of delivering banking services?
 
Vital
 
Essential
 
Desirable
 
Other
 
 
 
 
Which among the following E-Banking services are provided by your bank? (Tick as many as applicable)
 
ATM
 
Internet Banking
 
Phone Banking
 
Debit Cards
 
Credit Cards
 
Mobile Banking
 
Other
 

 
 
 
The duration of using E-Banking servives:
 
Less than 1 year
 
2 years
 
2-3 years
 
3-5 years
 
More than 5 years
 
 
 
How frequently do you visit your bank branch every month?
 
Less than 1 time
 
1 to 3 times
 
3 to 8 times
 
more than 8 times