Kindberg Marketing Survey

My name is Jacob Kindberg, and I am a student at Robert Morris University. I am asking you to take a survey that will help my client better understand the market which he is trying to serve. The survey is only ten questions, so this will not take long. Honest answers would be greatly appreciated.

I Agree

What would you use to describe your situation?

Home Owner

Landlord

Renting

In which type of residence do you live?

How often in the last year have used the service of an electrician?

1 time or less

2-3 times

4-5 times

More than 5 times

What are your reasons for needing an electrician?

How long would you expect it to take for an electrician to make a service call to your house after your initial call?

What is your biggest complaint about electricians that you have hired in the past?

How do you here about the electricians that you do business with?

Family/Friends

Social Media

Newspaper/Magazine Advertising

Other

How likely are you to fix a minor (ex. faulty outlet) electrical problem with the services of a professional electrician?

How important is a free estimate?

Very Important

Nice to have

Not necessary

Does not matter