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You are invited to participate in our survey for Kid’s Combo Test Market. Your responses to this survey will be used to continuously improve our planning and execution of future new product programs. Please take a few minutes to provide your feedback to the following questions until Tuesday July 9, 2013. If you have questions about the survey or the procedures, please contact Sandra Najera at 905-339-5556 or by email at [email protected]. Thank you for your time and support. Please start with the survey now by clicking on the Continue button below
 
 
 
* Where is your restaurant located?
 
Pennsylvania
 
Ohio
 
 
 
* What is your position at the restaurant?
 
Owner
 
General Manager
 
Manager
 
Assistant Manager
 
 
 
Training
 
 
 
* Did the Owner conference call and training materials provided effectively prepared you to train your Team Members?
 
Yes
 
No
 
Do not attend conference call
 
 
 
* Are there any other training materials or training tools that you would like to see for future Test Markets?
 
Yes
 
No
 
 
 
Operations Execution
 
 
 
* Are all Team Members able to effectively describe a Kid’s Combo to a Guest?
 
Yes
 
No
 
 
On a scale of 1 to 5 (1 being Difficult and 5 being Easy), please rate the following in regards to Packaging a Kid’s Combo?
1 2 3 4 5
* Ability to package (Items fit well in the box, easy to close etc.)
* Easy to present to Guests
 
 
On a scale of 1 to 5(1 being Very difficult and 5 being Easy), please rate the level of difficulty your Team Members experienced with ringing in Kid’s Combo on the POS system?
1 2 3 4 5
* Ease of finding Kid’s Combo on the register
* Ability to ring in Kid’s Combo with the standard side offerings (Apple slices and White Milk)
 
 
 
* Did your restaurant develop any new strategies or methods with the introduction of Kid’s Combo?
 
Yes
 
No
 
 
 
Product Offering
 
 
 
* Are you satisfied with the pre-packaged Apple Slices that was chosen as the side offering for a Kid’s Combo?
 
Yes
 
No
 
 
 
Pennsylvania locations (Currently carrying both whole and sliced Apples):
Are you experiencing higher sales in sliced Apples vs. whole Apples?
 
Yes
 
No
 
Not in Pennsylvania market
 
 
 
Ohio locations (Currently offering sliced Apples only):
Is there a high request for whole Apples?
 
Yes
 
No
 
Not in Ohio market
 
 
 
* Did you experience any waste on pre-packaged Apple slices?
 
Yes
 
No
 
 
 
* On average, how many days (of Shelf Life) did you get from the pre-packaged Apple slices once received?
 
Less than 7 days
 
Between 7 – 9 days
 
Greater than 9 days
 
 
 
* Are Team Members suggestive selling pre-packaged Apple Slices as an individual purchase or with Breakfast/Lunch Combos?
 
Yes
 
No
 
 
 
* Are you satisfied with the 3 kid sandwich varieties chosen for the Kid’s Combo?
 
Yes
 
No
 
 
 
* Are you satisfied with the price point for Kid’s Combo?
 
Yes
 
No
 
 
 
Marketing Support/Distribution Support
 
 
 
* Did the POP material adequately communicate the introduction of Kid’s Combo?
 
Yes
 
No
 
 
 
* Would you like to see any other POP elements used?
 
Yes
 
No
 
 
 
Hospitality/Guest Feedback
 
 
 
* Based on feedback you have received from Guests, how would you rate the overall Guest satisfaction for the Kid’s Combo?
 
Not Satisfied
 
Somewhat Satisfied
 
Satisfied
 
Very Satisfied
 
 
 
General
 
 
 
If you have any comments about the Test Market that weren’t captured by the questions in the survey, please note them below:
   
 
 
 
Please provide specific examples of any successes or challenges you are experiencing with the new Kid’s Combo:
   
 
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