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Dear Parents

You are invited to participate in our survey for Kinellar After School Club.
All parents will be asked to complete a survey that asks questions about the KASC Service. KASC distibute a survey annually which allows us to continually improve the quality of our service, this also meets the requirements of the Care Inspectorate.

Your participation in this study is completely voluntary and anonymous however if you wish to enter your name and email address you will be entered into a prize draw! It is very important for us to learn your opinions so that each year we can implement improvements to satisfy both the children and the parents.

Remember we want to know areas that you feel are the positive aspects of the club in addition to anything that could be improved.

We will provide a report on the survey responses along with any actions or responses to parent comments. If you have questions at any time about the survey contact us by emailing [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
Please provide us with your views on the following:
Strongly Agree Agree Neutral Disagree Strongly Disagree
My Child is happy to attend the club
I feel I have made the right choice of childcare
My child is encouraged to behave well
The club offers a good range of activities
I have a good relationship with the club staff
Staff are approachable and willing to discuss my concerns
The club communicates information well
I don't know what my child does at the club each day
I am concerned my child is bored or unhappy at the club
The club is helping my child become responsible and independent
I feel the quality of service reflects the fees charged
The club opening times meet my current childcare requirements
I am happy with the food (for snack) provided by the club
 
 
How satisfied are you with the following:
Please enter any feedback or comments you wish to give on these options
My Child is happy to attend the club
I feel I have made the right choice of childcare
My child is encouraged to behave well
The club offers a good range of activities
I have a good relationship with the club staff
Staff are approachable and willing to discuss my concerns
The club communicates information well
I don't know what my child does at the club each day
I am concerned my child is bored or unhappy at the club
The club is helping my child become responsible and independent
I feel the quality of service reflects the fees charged
The club opening times meet my current childcare requirements
I am happy with the food (for snack) provided by the club
 
 
Do you know where to find the following?
Yes No
KASC Web Site
KASC FaceBook Page
KASC Notice Board
KASC Policies and Procedures
 
 
Do you know how to provide feedback at any time if needed?
Yes No
Via Email
To Staff Members
Annonymously
 
 
 
Please enter any further comments, suggestions or positive/constructive feedback:
   
 
 
Thank you, remember to click continue on this page to complete the survey and submit your responses. Finally, thank you for taking up your time and completing the survey! all feedback is welcome and very valuable to us.

This survey is completely anonymous, however if you wish to be entered into the prize draw complete your name and email address, otherwise leave the boxes blank to remain anonymous.

First Name : 
Last Name : 
Email Address : 
 
Care Commission Registration No: CS2007167565 Charity Registration No: SC039793 Club Mobile Number (call or text): 07840 417213 Email: [email protected] Web: http://www.kinellarasc.co.uk
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