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Job Deal - Original


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You have been invited to complete this survey because you have accessed Serco's Job Deal programme in the South East. Serco would like to find out about your experience to identify what aspects of the programme have been successful and which need improving. This information will be used to help improve future programme delivery.

Serco has commissioned W2W Solutions to administer this survey which will take about 5 minutes to complete. If you have any queries about the survey please contact W2W Solutions by email at [email protected].

Your participation in this survey is completely voluntary. Your responses will be strictly confidential and you are not required to provide a name, address or other personal information. However, anyone completing the survey and supplying an email address will be entered into a prize draw to win a £25 Love2Shop high street gift voucher.

Start the survey now by clicking on the Next button below.
 
 
Which of the following providers did you start Job Deal with?
 
Milton Keynes College
 
Not sure
 
 
 
What was your situation when you started Job Deal?
 
In custody
 
In the community
 
 
Have you finished Job Deal or are you still working with a provider?
 
Finished
 
Still on programme
 
 
 
How did you find out about Job Deal?
 
From your Probation Officer or other key worker
 
Saw a poster or other advertising
 
Heard about it from other participants on the programme
 
Other (please note below)
 
 
Please rate your experience of the following areas of the Job Deal programme:
Very Good Good Okay Poor Very Poor
Frequency of contact with your case worker
Location of your case worker
Agreeing targets and setting goals to achieve
Length of programme
Content of the programme and activities available
Support received from your case worker
Support received from other organisations
 
 
 
Do you feel the amount of contact you have had with your Job Deal case worker has been:

Too much Too little About right
 
 
Which of the following have you achieved as a result of Job Deal (tick all that apply)?
 
Gained a certificate or qualification
 
Gained work experience
 
Improved IT/computing skills
 
Increased motivation
 
Increased confidence
 
Improved relationships with family and friends
 
Improved communication skills
 
Accessed other programmes
 
Addressed personal issues eg health, housing, debt

 
 
 
Do you think your experience on Job Deal has improved your chances of gaining employment?

Yes No Not sure
 
 
Overall, how satisfied have you been with the Job Deal programme?
 
Extremely satisfied
 
Generally satisfied
 
Dissatisfied
 
Extremely dissatisfied
 
 
 
Would you recommend the Job Deal programme to others?
 
Yes
 
No
 
Not sure
 
 
Use the space below to provide any other comments about your experience (good or bad). Please leave blank if you have nothing to add.
   
 
 
Please complete the information on the next two pages to tell us a bit about yourself. This information will help us assess the experience of different groups to help promote equality of opportunity.

Please select your age group:
 
18-24
 
25-34
 
35-44
 
45-54
 
55+
 
 
 
Are you male or female?

Male Female
 
 
Do you have any disabilities or special needs that affect your employment or employability?

Yes No
 
 
 
What is your ethnic origin?
 
White
 
Mixed
 
Asian or Asian British
 
Black or Black British
 
Chinese
 
Other
 
 
We have used main headings only for ethnic groups. If you wish to be more specific please select the most appropriate group from those above and then enter further details to the box below.
   
 
 
If you wish to take part in the prize draw to win a £25 Love2Shop gift voucher, please enter your email address below.
   
 
 
The gift voucher can be used at over 20,000 locations including Debenhams, Boots, Iceland, HMV and Halfords. Your email address will only be used to notify you if you have won the prize draw. Unsuccessful participants will not be notified. Your email address will be stored separately to your survey answers and deleted after the draw takes place.

The prize draw will take place on 28 December 2011. The winner will be notified by email by 30 December 2011.
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