IT Services Satisfaction Survey

Please rate your ability to get in touch with IT on the first call:

Extremely Satisfied

Very Satisfied

Satisfied

Somewhat Satisfied

Unsatisfied

Please rate the timeliness response of IT onboard

Please rate the turnaround for having your problems resolved by IT Onboard:

Please rate your satisfaction with the ability of the IT Officer to solve the issues Onboard:

Which of the following Items is more important to you?

Faster Response Time

Having Problems and/or Solutions explained to me

What Computer-related knowledge or skills would most benifit you getting your work done more efficiently

Microsoft Office Training (Word, Excel, PowerPoint, Outlook)

Fidelio Job Specific Training

General Computer Training

None of the Above

How would you like to learn about these areas or skills?

Online Training

Classroom Training

Books

Which of the following would you consider most important to you?

Better Spam Filtering

Better Virus Detection

More Disk Space

None of the Above

How likely are you to store your files on the network drives rather than your local computer?

Extremely Likely

Very Likely

Somewhat Unlikely

Very Unlikely

I don't know what you are talking about

Do you Currently carry with you one of the following devices?

iPad, iPhone, iPod Touch

Android Tablet or Phone

Windows Mobile Device

Other Mobile Device

None of the Above

Other