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This research is being conducted in affiliation with Southern Illinois University Carbondale (SIUC) and is intended to help us better understand factors that motivate informational technology professionals’ organizational citizenship behavior.

In this survey, professional individuals like yourself will be asked questions about your work related information and demographic background. It will take approximately 20-25 minutes to complete the online survey. Your completion of the survey indicates voluntary consent to participate in this study. To compensate for your time and effort, you will be registered in a drawing of four BestBuy gift certificates including a $200 and three $100 gift cards once you complete the survey.

If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. Your responses will be used only for research purposes and will be destroyed once the research has been completed. Only the researchers will have access to the data set and will take all reasonable steps to protect your identity. Once the research is completed, there will be no future e-mails. Your survey responses will be confidential and data from this research will be reported only in the aggregate.

If you have questions about the survey or the procedures, you may contact Dr. John M. Pearson, Associate Professor, College of Business, at 618-453-7802 or by email at [email protected] and Shih Yung Chou, doctoral candidate, College of Business, at 618-453-3307 or by email at [email protected].

This project has been reviewed and approved by SIUC Human Subjects Committee. Questions concerning your rights as a participant in this research may be addressed to the Committee Chairperson, Office of Research Development and Administration, Southern Illinois University, Carbondale, Il 62901-4709. Phone: (618) 453-4533. E-mail: [email protected].

Thank you for your time and participation.
 
 
Please indicate the extent of your agreement or disagreement with the following statements.

I am willing to put in a great deal of effort beyond what is normally expected in order to help the organization that I work for be successful.

1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I talk up the organization that I work for to my friends as a great organization to work for.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I feel very little loyalty to the organization that I work for.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I would accept almost any type of job assignment in order to keep working for my organization.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I find that my values and the values of the organization that I work for are very similar.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I am proud to tell others that I am part of the organization that I work for.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I could just as well be working for a different organization as long as the type of work was similar.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The organization that I work for really inspires the very best in me in the way of job performance.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
It would take very little change in my present circumstances to leave the organization that I work for.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I am extremely glad that I chose this organization to work for over others I was considering at the time I joined.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
There is not too much to be gained by sticking with the organization that I work for indefinitely.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
Often, I find it difficult to agree with my organization’s policies on important matters relating to its employees.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I really care about the fate of the organization that I work for.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
For me, this is the best of all possible organizations for which to work.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
Deciding to work for my organization was a definite mistake on my part.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
Please indicate the extent of your agreement or disagreement with the following statements.

I do not feel emotionally drained from my work.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I feel used up at the end of the workday.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I feel fatigued when I get up in the morning and have to face another day on the job.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I do not feel burned out from my work.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I feel working all day is really a strain for me.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
Please indicate how much you disagree or agree with the following statements.


If I got into difficulties at work, I know my coworkers would try and help me out.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I can trust the people I work with to lend me a hand if I needed it.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
Most of my coworkers can be relied upon to do as they say they will do.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I have full confidence in the skills of my coworkers.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
Most of my coworkers would get on with their work even if supervisors were not around.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I can rely on coworkers not to make my job more difficult by careless work.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
Please indicate how much you disagree or agree with the following statements.
The security in my position is attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The opportunity to give help to others in this job is attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The opportunity to develop close friendships in this job is not attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The self-esteem I get from being in this job is attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The prestige of this job inside the organization that I work for (that is, the regard received from others in the organization) is not attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The prestige of this job outside the organization that I work for (this is, the regard received from others not in the organization) is attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The authority connected with this job is not attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The opportunity for independent thought and action in this job is attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The opportunity in this job for participation in the setting of goals is not attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The opportunity in this job for participation in the determination of methods and procedures is attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The opportunity for personal growth and development in this job is attractive


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The self-fulfillment I get from being in this job position (that is, the feeling of being able to use my own unique capabilities and realizing my own potentialities) is attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
The worthwhile accomplishment in this job is not attractive.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
Please indicate how much you disagree or agree with the following statements.

Supervisors at my organization are sincere in their attempts to understand the workers’ point of view.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
My organization has a poor future unless it can attract better supervisors.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
Supervisors can be trusted to make sensible decisions for the future of my organization.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
Supervisors at work seem to do an efficient job.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I feel quite confident that the supervisors will always try to treat me fairly.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
My supervisors are prepared to gain advantage by deceiving the workers.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
Please indicate the extent of your agreement or disagreement with the following statements.


I am willing to put in a great deal of effort beyond what is normally expected in order to help this profession be successful.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I talk up this profession to my friends as a great profession to work in.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I feel very little loyalty to this profession.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I would accept almost any type of job assignment in order to keep working in this profession.

1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I find that my values and the profession’s values are very similar.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I am proud to tell others that I am part of this profession.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I could just as well be working in a different profession as long as the type of work was similar.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
This profession really inspires the very best in me in the way of job performance.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
It would take very little change in my present circumstances to leave this profession.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I am extremely glad that I chose this profession over others I was considering at the time I joined.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
There is not too much to be gained by sticking with this profession indefinitely.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
Often, I find it difficult to agree with this profession’s policies on important matters.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I really care about the fate of this profession.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
For me, this is the best of all possible professions in which to work.

1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
Deciding to work in this profession was a definite mistake on my part.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
Please indicate the extent of your agreement or disagreement with the following statements.


I help others who have heavy workloads.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I always help others who have been absent.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I am always willing to give my own time to help others with work problems.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I take steps to prevent problems with other workers.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I always try to avoid creating problems for coworkers.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I do not abuse the rights of others.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I touch base with others before initiating actions.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I am generally mindful of how my own behavior affects other people’s jobs.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I do not focus on what is wrong with my own situation.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I spend a lot of time complaining about trivial matters.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I am not the classic “squeaky wheel” that always needs greasing.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I do not find fault with what my organization is doing.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I do not make “mountains out of molehills”.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I express resentment with any new changes in the organization that I work for.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I never take long lunches or breaks.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I do not take unnecessary time off work.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I do not take extra breaks.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
My attendance at work is above the norm.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I typically obey my organization's rules and regulations even when no one is watching.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I generally attend and participate in meetings regarding my organization.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I attend functions that are not required, but help my organization's image.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I keep abreast of changes in the organization that I work for.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I read and keep up with my organization's announcements, memos, etc.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
 
 
I keep up with developments in the organization that I work for.


1 (Strongly Disagree) 2 3 4 (Neutral) 5 6 7 (Strongly Agree)
 
Please indicate your response to the following statements.

How satisfied are you with supervision you receive at work?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
How satisfied are you with your organization as an employer?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
How satisfied are you with career opportunities within your organization?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
At your organization, how satisfied are you with the financial rewards?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
How satisfied are you with your coworkers?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
At your organization, how satisfied are you with the nature of the work?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
At your organization, how satisfied are you with recreational activities?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
How satisfied are you with fringe benefits (e.g. vacation, holiday time, insurance coverage, retirement plans, sick leave, and family leave) provided by your organization?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
How satisfied are you with the work environment related to generating new client business?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
How satisfied are you with the work environment related to competitive pressures?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
At your organization, how satisfied are you with the work environment related to autonomy of the work?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
How satisfied are you with the work environment related to pressure at work?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
How satisfied are you with the work environment related to time flexibility?


1 (Very Dissatisfied) 2 3 4 (Neutral) 5 6 7 (Very Satisfied)
 
 
 
What is your age?
   
 
 
 
What is your gender?
 
 
 
How long have you worked for your current organization?
   
 
 
 
How long have you worked in the information technology profession?
   
 
 
Please provide your email address if you wish to enter the drawing of the prizes (Optional)
Email Address : 
 
Please contact [email protected] if you have any questions regarding this survey.
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