This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2010
  3. December
  4. I
  5. IPI
0%
Exit Survey »
 
 
Hello:
You are invited to participate in our survey Customer Service Survey.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact the Manager at 310.671.6118 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the I Agree button below.

 
 
 
 
How would you rate the turnaround time of your job?
 
Faster then I expected
 
Pretty Fast
 
Standard
 
A Little Slow
 
Painfully Slow
 
 
 
What grade would you give on the service when placing your order?
 
A
 
B
 
C
 
D
 
Lousy
 
 
 
How would you rate the Price for the job?
 
Great Deal
 
OK But still a Deal
 
Average
 
A little Pricey
 
Expensive
 
 
 
How would you rate the overall Quality of the job?
 
Great
 
Good
 
Average
 
Acceptable
 
Lousy Quality
 
Other
 
 
 
 
How would you rate the Packing & presentation of your job?
 
Really Good
 
Good
 
Average
 
Acceptable
 
Lousy
 
Other
 
 
 
 
Where you called when your job was ready?
 
YES
 
NO
 
 
 
When called to let you know our job was ready how would you rate the customer service person?
 
Nice
 
OK
 
Didn't really think about it
 
 
 
Please state any other comments or issues?
   
 
 
 
Invoice Number (optional)
   
 
Survey Software Powered by QuestionPro Survey Software