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How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 

Have you ever ordered anything from Internet?
 
Yes
 
No
 
 
Overall, how would you rate the online shopping experience?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
 
Which of the following modes did you use to place your order?
 
- Mail order
 
- Internet
 
- Over the phone
 
- Fax
 
- Other
 
 
How often do you use order online?
 
always
 
often
 
seldom
 
occasionally
 
never
 
 
Online survey should have at least tokens for the people answering the survey?
 
Yes
 
No
 
Maybe
 
 
When you go online what interests you the most?
 
shopping
 
news
 
social networking
 
emails
 
banking
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