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Exit Survey
 
 
Internet banking methods employed by HDFC bank offer quick services
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree
 
 
 
It is easy to transfer money from one account to another account
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree
 
 
 
The customer representative for on-line services responds to your queries on a timely fashion
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree
 
 
 
Bank educates customers about internet banking methods and also provide all time services (24hours)
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree
 
 
 
Internet banking services are secure, time saving and not expensive
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree
 
 
 
There are a lot of problems associated with internet banking
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree
 
 
 
Internet Banking has satisfied most of my banking needs & I truly enjoy internet banking services
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree
 
 
 
HDFC banks are cautious about internet frauds so it is easy to check my account using internet banking.
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree
 
 
 
I strongly recommend my family and friends to use the Internet Banking facilities as internet transactions are faster compared to other banks
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree
 
 
 
Internet Banking is a user friendly service which meets your expectations & is easily accessible.
 
Strongly Agree
 
Agree
 
Not Sure
 
Disagree
 
Strongly Disagree