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  5. Interdepartmental Survey
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Exit Survey
 
 
Hello:
You are invited to participate in our survey. In this survey, all members from different departments will be asked to complete a survey that asks questions about service they get from claims department. Please kindly participate, Thank you.
 
 
 
How satisfied are you with our services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
Can you rank Claims Department on the following?
Poor Average Good Very Good
Service Standards
Response to queries
Communication
 
 
 
How often does the department initiate communication with you?
 
Daily
 
Weekly
 
Monthly
 
Quarterly
 
 
 
What changes would you like to see in claims department for easy and fast processes to enhance your satisfaction?
   
 
 
 
Is there anything that you would like to share with us on your interactions with Claims Department?
   
 
 
 
To which department do you belong from the list below?
 
Underwriting
 
Marketing
 
Finance
 
ICT
 
Credit Control
 
Other