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  5. Innovation Insurance study
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Questions marked with a * are required Exit Survey
 
 
* Please indicate your age
 
below 18
 
18-24
 
25-34
 
35-44
 
45-54
 
55-64
 
above 64
 
 
 
* Please indicate your gender
 
Male
 
Female
 
 
 
* Provide the name(s) of the company which you have short term insurance with
   
 
 
 
* Which type of short term insurance do you have ?
 
None
 
Car
 
Household
 
Homeowners
 
Travel
 
Other
 

 
 
 
* Which type of long term insurance do you have?
 
None
 
life cover
 
death (funeral)
 
disability
 
dread disease
 
Other
 
 
medical gap cover
 
medical aid

 
 
 
* List the name(s) of the company you have your long term insurance with
   
 
 
 
* Please provide the name of the insurance company that you consider to be the most innovative (in this instance innovative means the insurer introduces new ideas which are creative and responsive to your lifestyle)
   
 
 
 
* What makes it the most innovative insurance company?
 
Reward programme
 
Benefits offered
 
Low costs
 
Premium payback option
 
Customer centric
 
Other
 

 
 
 
* Have you switched insurance companies within the past 12-18 months?
 
Yes - long term only
 
Yes- short term only
 
Yes- both long term and short term
 
No
 
 
 
Why did you switch insurers within the past 12-18 months?
 
Not applicable
 
Lifestyle changes
 
Better benefits elsewhere
 
Poor customer service
 
Other
 
 
Too costly