Immigration Experts Client Survey

We thank you for taking a moment to answer the following questions by marking the response that best reflects your experience with our firm. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your comments and responses will be anonymous unless you choose to provide your client name and/or case number, here:

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact:
Asha D'Cruz : Email - [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

* Which immigration expert agent helped you in your case?

Rossana

Veronica

Other

Lawyer Rating

Please rate the following:

* Knowledgeable employees; Understanding of my case and goals -

* Level of communication throughout my case -

* Level of courteousness portrayed by us -

* Treated me like a valued customer -

* Demonstrated desire to meet my needs -

* How did you hear about our firm? Please check all that apply

From a friend

Personally know our firm’s immigration lawyer

Facebook

Google

Immigration Experts Website

Recommendation from another lawyer

Other

* Would you recommend our firm to your family, friends, or colleagues?

Yes

No

In an ongoing effort to improve our customer service, Immigration Experts Australia would appreciate your evaluation of the service your received. Please take a moment to provide any further comments or feedback (regarding our Website, Facebook Page, or any bad experiences you may have encountered) in the box below -