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Surveys
2016
October
I
I.C. Spa Products - Product Review
I.C. Spa Products - Product Review
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How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
*
How would you rate our website/e-store?
Well Above Average
Above Average
Average
Below Average
Well Below Average
*
How long have you been using our products?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
*
How likely are you to continue using our products?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Thinking about the product(s) that you purchased, how would you rate the product(s) on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
*
Price
*
Packaging
*
Quality of products
*
Ease of use
*
How it made you feel
*
How likely are you to recommend us to others?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
*
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
How do we rate in comparison to other companies that offer the same products?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
Do you have any suggestions for improvement?
*
Which of the following categories describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
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