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Hunton & Williams is in the process of reviewing the Oce support staff and would like to get your feedback. If you could take five minutes of your time to answer an 11 question survey so that we can find out how the Oce support staff could better support you in the future. Please use the comment box for any additional feedback you would like to provide.
 
 
 
How helpful and courteous do you feel the Oce support staff is?
 
Highest 10
 
8
 
6
 
4
 
2
 
Lowest 0
 
Other
 

 
 
 
How knowledgeable do you feel the Oce support staff is?
 
Highest 10
 
8
 
6
 
4
 
2
 
Lowest 0
 
Other
 

 
 
 
How often do you use the Copy Center?
 
Once a day
 
Three times a week
 
Once a week
 
Twice a month
 
Once a month
 
Other
 

 
 
 
What services do you use in the Copy Center?
 
Copy
 
Scan
 
Fax
 
Bate Stamp
 
CD Burning
 
Binding
 
Hole Punch
 
Other
 

 
 
 
What services do you use at and outside vendor?
 
Copy
 
Scan
 
Fax
 
Bate Stamp
 
CD Burning
 
Binding
 
Hole Punch
 
Other
 

 
 
 
How responsive do you feel the Oce support staff is to your needs?
 
Highest 10
 
8
 
6
 
4
 
2
 
Lowest 0
 
Other
 

 
 
 
How accurate do you feel the Oce support staff is regarding your copy jobs and mail deliveries?
 
Highest 10
 
8
 
6
 
4
 
2
 
Lowest 0
 
Other
 

 
 
 
Overall rating of the Oce support staff?
 
Highest 10
 
8
 
6
 
4
 
2
 
Lowest 0
 
Other
 

 
 
 
If you send jobs offsite, what is it based on?
 
Price
 
Timeliness
 
Quality
 
Services provided
 
Ease of billing
 
Other
 

 
 
 
What services would you like the Oce support staff to offer that would help you perform your job better?
   
 
 
 
Any comments regarding the Oce support staff?
   
 
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