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  2. 2014
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  5. Human Resources Assessment Survey- NCG

Human Resources Assessment Survey- NCG

Human Resources Assessment Survey
0%
Exit Survey
 
 
Dear NCG Survey Participant,

We have been engaged to conduct an assessment of the effectiveness of current Human Resources programs and support on behalf of National Counseling Group. We have developed a short survey to assist management in identifying priorities and further developing an HR plan for the future.

Your answers will be completely confidential and your anonymity is guaranteed. Titan Group will not disclose any individual results with management. Summary data only will be provided in order to provide insight into areas of strength or for improvement. This survey is designed to be simple and take about 15-20 minutes to complete.

Note: If you would like to start and then continue the survey later, please select the save page and continue later button, and your session identification number will be sent to your email address so that you can continue the survey later. Otherwise, select the continue button to save your answers and proceed through the survey. You will not be able to go back and edit your responses once you select continue.

Please respond by 5:00 pm, April 30th.

Thank you.

Titan Group LLC
 
 
 
Your role at NCG
 
Supervisor
 
Site Manager
 
Other
 
 
Tenure
 
2 Years or less
 
More than 2 Years, Less than 5 Years
 
More than 5 years
 
 
Employee Relations
 
 
Please use the following scale to answer the questions below:

1= Ineffective/unimportant
2= Somewhat effective/important
3= Neutral /neither
4= Effective/important
5= Very effective/important
6= Do not know/ does not apply
 
Current Effectiveness

How effective are the following areas in Employee Relations?
1 2 3 4 5 N/A
Disciplinary procedures
Complaint Procedures
Award/Recognition programs
Exit interviews or surveys
Employee communications/publications
EEO compliance
Suggestion systems
Attitude/Satisfaction/Engagement surveys
Employee Counseling
Manager Counseling
 
Current Importance

How important is it to NCG that HR performs these areas well?
1 2 3 4 5 N/A
Disciplinary procedures
Complaint Procedures
Award/Recognition programs
Exit interviews or surveys
Employee communications/publications
EEO compliance
Suggestion systems
Attitude/Satisfaction/Engagement surveys
Employee Counseling
Manager Counseling
 
 
How much time, on average, do managers at NCG spend on handling Employee Relations issues?
 
Too much
 
Just right
 
Too little
 
 
Comments:
   
 
 
 
Employment and Recruiting
 
 
Please use the following scale to answer the questions below:

1= Ineffective/unimportant
2= Somewhat effective/important
3= Neutral /neither
4= Effective/important
5= Very effective/important
6= Do not know/ does not apply
 
Current Effectiveness

How effective is HR in the following Employment and Recruiting areas?

1 2 3 4 5 N/A
Employment interviews
Recruiting (other than college)
College recruiting
Background investigations
Metrics (cost per hire, offer ratio etc.)
Selection Process (source, screen, etc.)
Applicant Tracking System
 
Current Importance

How important is it to NCG that HR performs these areas well?
1 2 3 4 5 N/A
Employment interviews
Recruiting (other than college)
College recruiting
Background investigations
Metrics (cost per hire, offer ratio etc.)
Selection Process (source, screen, etc.)
Applicant Tracking System
 
 
How much time, on average, do managers at NCG
spend on handling Employment and Recruiting issues?
 
Too much
 
Just right
 
Too little
 
 
Comments:
   
 
 
 
Training and Development
 
 
Please use the following scale to answer the questions below:

1= Ineffective/unimportant
2= Somewhat effective/important
3= Neutral /neither
4= Effective/important
5= Very effective/important
6= Do not know/ does not apply
 
Current Effectiveness

How effective is HR in the following Training and Development areas?
1 2 3 4 5 N/A
Orientation of new employees
Design performance appraisals
Administration performance appraisals
Conducting performance appraisals
Supervisory training/discussions management development
Support for non-management skills training
Tuition aid/scholarships
Career planning/development
Productivity/quality enhancement programs
Customized Training Needs Analysis
Leadership Development
Employee Coaching (management and non-management)
 
Current Importance


How important is it to NCG that HR performs these areas well?
1 2 3 4 5 N/A
Orientation of new employees
Design performance appraisals
Administration performance appraisals
Conducting performance appraisals
Supervisory training/discussions management development
Support for non-management skills training
Tuition aid/scholarships
Career planning/development
Productivity/quality enhancement programs
Customized Training Needs Analysis
Leadership Development
Employee Coaching (management and non-management)
 
 
How much time, on average, do managers at NCG spend on handling Training and Development issues?
 
Too much
 
Just right
 
Too little
 
 
Comments:
   
 
 
 
Compensation & Salary Administration
 
 
Please use the following scale to answer the questions below:

1= Ineffective/unimportant
2= Somewhat effective/important
3= Neutral /neither
4= Effective/important
5= Very effective/important
6= Do not know/ does not apply
 
Current Effectiveness

How effective is HR in the following Compensation & Salary Administration areas?
1 2 3 4 5 N/A
Salary Surveys
"Total Compensation" statement
Non-financial rewards
Wage/salary administration
Job descriptions
Job evaluation
Job analysis
Incentive pay plans
 
Current Importance

How important is it to NCG that HR performs these areas well?
1 2 3 4 5 N/A
Salary Surveys
“Total Compensation” Letters
Non-financial rewards
Wage/salary administration
Job descriptions
Job evaluation
Job analysis
Incentive pay plans
 
 
How much time, on average, do managers at NCG spend on handling Compensation & Salary Administration issues?
 
Too much
 
Just right
 
Too little
 
 
Comments:
   
 
 
 
Benefits
 
 
Please use the following scale to answer the questions below:

1= Ineffective/unimportant
2= Somewhat effective/important
3= Neutral /neither
4= Effective/important
5= Very effective/important
6= Do not know/ does not apply
 
Current Effectiveness

How effective is HR in the following Benefits areas?
1 2 3 4 5 N/A
Vacation/leave policies and administration
Insurance benefits administration/enrollment
Unemployment compensation
401(k) plan administration
Flexible spending account administration
Benefits insurance plan administration (health, dental, vision, STD, etc.)
401 (k) discretionary bonus administration
 
Current Importance

How important is it to NCG that HR performs these areas well?
1 2 3 4 5 N/A
Vacation/leave policies and administration
Insurance benefits administration/enrollment
Unemployment compensation
401(k) plan administration
Flexible spending account administration
Benefits insurance plan administration (health, dental, vision, STD, etc.)
401 (k) discretionary bonus administration
 
 
How much time, on average, do managers at NCG spend on handling Benefit issues?
 
Too much
 
Just right
 
Too little
 
 
Comments:
   
 
 
 
Compliance and Safety
 
 
Please use the following scale to answer the questions below:

1= Ineffective/unimportant
2= Somewhat effective/important
3= Neutral /neither
4= Effective/important
5= Very effective/important
6= Do not know/ does not apply
 
Current Effectiveness

How effective is HR in the following Compliance and Safety areas?
1 2 3 4 5 N/A
Worker’s compensation administration
Safety training
 
Current Importance

How important is it to NCG that HR performs these areas well?
1 2 3 4 5 N/A
Worker’s compensation administration
Safety training
 
 
How much time, on average, do managers at NCG spend on handling Health and Safety issues?

 
Too much
 
Just right
 
Too little
 
 
Comments:
   
 
 
 
HR Administration
 
 
Please use the following scale to answer the questions below:

1= Ineffective/unimportant
2= Somewhat effective/important
3= Neutral /neither
4= Effective/important
5= Very effective/important
6= Do not know/ does not apply
 
Current Effectiveness

How effective is HR in the following HR Administration areas?
1 2 3 4 5 N/A
New Hire processing
Personnel Files
Payroll Administration (NCG)
Payroll Processing (vendor)
Termination Processing
HR record keeping
Promotion/transfer/separation processing
 
Current Importance

How important is it to NCG that HR performs these areas well?
1 2 3 4 5 N/A
New Hire processing
Personnel Files
Payroll Administration (NCG)
Payroll Processing (vendor)
Termination Processing
HR record keeping
Promotion/transfer/separation processing
 
 
How much time, on average, do managers at NCG spend on handling HR Administration issues?
 
Too much
 
Just right
 
Too little
 
 
Comments:
   
 
 
 
Employee Services
 
 
Please use the following scale to answer the questions below:

1= Ineffective/unimportant
2= Somewhat effective/important
3= Neutral /neither
4= Effective/important
5= Very effective/important
6= Do not know/ does not apply
 
Current Effectiveness


How effective is HR in the following Employee Services areas?
1 2 3 4 5 N/A
Employee assistance programs/ counseling
Pre-retirement counseling/ retirement planning
Relocation services
Employee communication
 
Current Importance

How important is it to NCG that HR performs these areas well?
1 2 3 4 5 N/A
Employee assistance programs/ counseling
Pre-retirement counseling/ retirement planning
Relocation services
Employee communication
 
 
How much time, on average, do managers at NCG spend on handling Employee Services issues?
 
Too much
 
Just right
 
Too little
 
 
Comments:
   
 
 
 
What other information would be important for us to know that you haven’t had an opportunity to share?