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2015
March
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How can we Improve
How can we Improve
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Exit Survey
Hello:
You are invited to participate in our survey on the Universal Tub that you recently purchased. This survey will take approximately 5 minutes to complete.
Your participation in this study is completely voluntary, but highly beneficial in the growth of our company. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Universal Tubs at 1-877-360-4454 or by email at
[email protected]
.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
I Agree
Customer Survey Info:
*
First Name
:
*
Last Name
:
*
Email Address:
:
*
Model Number purchased:
:
Overall, how would you rate Universal Tubs?
Excellent
Good
Average
Poor
Terrible
If service/product was poor or terrible, please briefly explain what was the issue?
Please rate the following:
Service
Product
Shipping
Ease of Installation
Did you have any assistance from our Universal Tub experts in choosing your tub?
Yes
No
If yes, how would you rate their experience and knowledge?
Excellent
Good
Average
Poor
Terrible
Would you recommend Universal Tubs to a friend?
Yes
No
If no, why not?
If you could change/add something to the product what would it be?
Thank you For Your Input!
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