How Can A Leader Effectively Manage Conflict?

Do you think conflict is negative or positive?

Always Positive

Usually Positive

A Mix Between Positive & Negative

Usually Negative

Always Negative

Other

How do you define conflict?

What does conflict add to an organization?

What does it take away from an organization?

What do you believe to be the BIGGEST sources of conflict in organizations today?

Have you ever experienced conflict resulting from a gender/cultural/racial/personality difference? If you answered 'Yes' - please explain how you used your leadership role to resolve it.

No

Yes --

How do you manage / approach conflict situations? Give an example(s) of your key strategies.

Why does conflict not get resolved in your organization?

Does your organization have conflict management training/programs? If so, what do you like / dislike about them. If not, would you find them beneficial & why?

Yes

No

Explain here --

Can you share a time when you managed conflict effectively? (How did it impact you, those involved, and the organization?)

Also, can you share a time when you did NOT manage conflict effectively? (How did it impact you, those involved, and the organization?)

What advice can you give to future leaders who will inevitably experience conflict?