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Dear Esteem IT Department Customers,
The information Technology department will like to know what you, our customers, think about the IT service we provide. Customer satisfaction is priority for us and we continually seek ways to improve our service. Please take few minutes to complete this brief survey and let know how we are doing. Simple select the appropriate respond to each question in the survey. All survey responses are anonymous.
Thank you |
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| Please, select your Location |
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| Please, select your Department |
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| How often do you request support from IT Department? |
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| How long did it take to get your question or issue resolved? |
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| Which of the following ways did you communicate with an IT support representative about your most recent question or issue? (Select all that apply) |
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| How many times do you communicate with IT for support in a week? |
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| How many of the communication go unanswered until you follow up with another? |
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| How many times did you contact IT support before your question or issue was resolved? |
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| Did you communicate with more than one IT support representative? |
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