Homeowner Feedback | QuestionPro

1. How did you 1st come to know of American Construction Group?

Referred by a friend

Referred by a Realtor

Internet

Yellow Pages

2. If you were referred to us, please tell us the name of the person who referred you. We would like to thank them.

Was not referred by anyone

Name of person that referred me

3. When our representative arrived to discuss the scope of the work on your project was he/she on time?

Yes

No

Called to advise of delay & made acceptable arrangements.

4. Was the representative that came to your home to discuss the scope of your project professional & courteous?

Yes

If no, please explain

5. When you received your estimate, was it clear & easy to understand?

Yes

If no, what could we have done to improve the written estimate?

6. Was the work started & completed in a timely manner?

Yes

If no, please explain

7. Was the interior work area left clean of debris & dirt at the end of each day?

Yes

If no, please explain

8. Was the finished project

Exact quality & craftmanship as expected

Better quality & craftmanship than expected

Lower quality & craftmanship than expected

Unacceptable

If you prefer to explain in more detail, please do so here

9. Would you use our services again?

Yes

If no, please explain why

10. How likely are you to recommend American Construction Group to a friend, relative or client?