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HomeMonitor User Survey - draft

Y-CAM HomeMonitor Survey
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Exit Survey
 
 
Thank you for agreeing to take part in this short survey. Your feedback is invaluable in helping us improve HomeMonitor to continue to meet your needs. We've made this survey easy to answer, and it should take no more than about 10 minutes to complete.

Please note: If you have multiple cameras, please answer this survey based on the first camera you purchased. If multiple people access the HomeMonitor account in your household, please fill this in from the purchasers point of view.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. If you have questions at any time about the survey or the procedures, please contact Y-cam by email using the link below. Full terms and conditions of this survey and associated promotions are available via the link below.

Thank you very much for your time and support.

Please review and accept the terms and conditions and then start the survey by clicking on the Continue button below.



http://support.homemonitor.me/customer/portal/emai...

Please click below for Terms and Conditions: 
 
 
 
 
* Which of the following HomeMonitor camera(s) do you own?

(Please select all that apply)
 
HomeMonitor VGA Indoor Camera
 
Home monitor HD Indoor Camera
 
Home Monitor Pro Outdoor Camera

 
 
 
* How do you use your HomeMonitor?
 
Security of your home
 
Security of motor vehicles
 
Security of business
 
Watching pet
 
Watching younger relative
 
Watching older relative
 
Baby monitor
 
Other
 
 
 
 
* How is your primary HomeMonitor installed?
 
On window sill (looking out)
 
On window sill (looking in)
 
Wall mounted
 
Ceiling mounted
 
Sitting on shelf / furniture
 
Outdoor wall mounted
 
Outdoor – under cover
 
Other
 
 
 
 
* What drove you to choose HomeMonitor over alternative products.

(Please select all that apply)
 
7 day free cloud storage service
 
Bandwidth friendly camera
 
Outdoor Camera option
 
Easy to set up
 
Positive product reviews
 
Recommendation from a friend
 
Price promotion / discount
 
Other
 

 
 
 
* Did you consult anyone else before purchasing your HomeMonitor?

(Please select all that apply)
 
No
 
My wife
 
My husband
 
My children
 
My friends
 
My employees
 
Other
 

 
 
 
* What is your level of technical knowledge?
 
Not very technical
 
Slightly technical
 
Moderately technical
 
Very technical
 
Extremely technical
 
 
 
* How likely are you to recommend our products to a friend or colleague?
«Very UnlikelyVery Likely»
012345678910
 
 
 
* Why did you give this answer? This will really help us understand why you would or wouldn't recommend our products?
   
 
 
 
* Thinking about our current HomeMonitor service, which of the following new features would be of interest to you?

(Please select all that apply)
 
Guest access: provide family and friends limited access to monitor your property when you’re your away with access to notifications, archive videos and live streaming, without being able to change any of your camera or account settings.
 
Save a clip forever: save clips permanently under your favourite’s folder.
 
Instant record: record whatever you’re watching on Live View at a touch of a button.
 
Location recording: automatically instructs your camera to stop recording and alerting when you arrive home, and turn back on again when you leave, based on the location of your compatible smartphone.
 
Minimum length recordings: set the minimum amount of time your camera records for once it detects motion.
 
Non-stop recording: set you HomeMonitor to record all the time, 24hrs a day.
 
Combination recording: view recordings of the same event from multiple cameras, presented back to you as one video.
 
Broadcasting: Share your camera Live View with others, via an email link or embedded on your own webpage.
 
Live multiple camera viewing: view all your live camera feeds on one screen at the same time.
 
Continuous Live View streaming: carry on streaming Live View without it timing out.
 
Time-lapse: the ability to combine and time-lapse your recordings, so you can view hours of footage in seconds.
 
Full HD - the ability to stream and record at Full HD 1080P resolution.
 
Consolidated alerts: receive a single alert from multiple cameras in the same location, at same time.
 
Additional notifications – receive additional alerts via SMS, facebook and skype.
 
Direct to YouTube: upload videos directly to YouTube from your HomeMonitor account.
 
Direct to Google Drive or Dropbox: upload videos directly to your Google Drive or Dropbox account from your HomeMonitor account.
 
IFTTT integration: integration with IFTTT (IF THIS THEN THAT) so you can set predetermined actions using other apps and services to the notification alerts you receive.

 
 
 
*  
Guest access: provide family and friends limited access to monitor your property when you’re your away with access to notifications, archive videos and live streaming, without being able to change any of your camera or account settings.
Save a clip forever: save clips permanently under your favourite’s folder.
Instant record: record whatever you’re watching on Live View at a touch of a button.
Location recording: automatically instructs your camera to stop recording and alerting when you arrive home, and turn back on again when you leave, based on the location of your compatible smartphone.
Minimum length recordings: set the minimum amount of time your camera records for once it detects motion.
Non-stop recording: set you HomeMonitor to record all the time, 24hrs a day.
Combination recording: view recordings of the same event from multiple cameras, presented back to you as one video.
Broadcasting: Share your camera Live View with others, via an email link or embedded on your own webpage.
Live multiple camera viewing: view all your live camera feeds on one screen at the same time.
Continuous Live View streaming: carry on streaming Live View without it timing out.
Time-lapse: the ability to combine and time-lapse your recordings, so you can view hours of footage in seconds.
Full HD - the ability to stream and record at Full HD 1080P resolution.
Consolidated alerts: receive a single alert from multiple cameras in the same location, at same time.
Additional notifications – receive additional alerts via SMS, facebook and skype.
Direct to YouTube: upload videos directly to YouTube from your HomeMonitor account.
Direct to Google Drive or Dropbox: upload videos directly to your Google Drive or Dropbox account from your HomeMonitor account.
IFTTT integration: integration with IFTTT (IF THIS THEN THAT) so you can set predetermined actions using other apps and services to the notification alerts you receive.
 
 
 
* If the 5 features you selected were available today and included 30 days storage, how likely would you be to pay a monthly or annual subscription charge to access these services?
 
Extremely likely
 
Very likely
 
Moderately likely
 
Slightly likely
 
Not at all likely
 
 
 
* How much would you be willing to pay per month for this additional plus service package?
 
£0
 
£0-£2
 
£2-£4
 
£4-£6
 
£6-£8
 
£8-£10
 
£10-£12
 
£12-£15
 
£15+
 
 
 
* How much would you be willing to pay per year for this additional plus service package?
 
£0
 
£0-£5
 
£5-£10
 
£10-£15
 
£15--£20
 
£20-£25
 
£25-£30
 
£30-£35
 
£35-£40
 
£45+
 
 
 
* If you could add any one feature to the HomeMonitor service, what would it be?
   
 
 
 
* Please can you select the most appropriate age bracket for you from the below list?
 
Under 18 years
 
18-24 years
 
25 - 34 years
 
35 – 44 years
 
45 – 54 years
 
55 – 64 years
 
65 years or over
 
 
 
* Please can you select your gender.
 
Male
 
Female
 
 
 
* Which of the following best describes you
household?
 
I live alone
 
I live with friends
 
I live with my parents
 
I live with my wife/husband/partner
 
I live with my wife/husband/partner and children
 
 
 
* How many people (including yourself) live in your household?
 
 
 
* What is the highest level of education you have achieved?
 
Below GCSE/O Level
 
Secondary School (GCSE/O Level/CSE or equivalent)
 
Further Education (A Level or equivalent)
 
Vocational or technical qualifications (e.g. HND, NVQ)
 
First Degree (e.g. BA, BSC)
 
Higher Degree (e.g. Masters, PhD)
 
Prefer not to answer
 
Other
 
 
 
 
* Which of these ranges best reflects your gross annual income?
 
Less than £10,000
 
£10,000 - £19,999
 
£20,000 - £29,999
 
£30,000 - £39,999
 
£40,000 - £49,999
 
£50,000 - £74,999
 
£75,000 - £100,000
 
£100,000 +
 
Prefer not to answer
 
 
 
* Which of the following categories best represents your current working status?
 
Semi or unskilled manual work (e.g. Manual workers, all apprentices, Caretaker, Park keeper, non-HGV driver, Shop assistant)
 
Skilled manual worker (e.g. Skilled Bricklayer, Carpenter, Plumber, Painter, Bus/ Ambulance Driver, HGV driver etc)
 
Supervisory or clerical/ junior managerial/ professional/ administrative (e.g. Office worker, Student Doctor, Salesperson, etc)
 
Intermediate managerial/ professional/ administrative (e.g. Newly qualified (under 3 years) doctor, Solicitor, Board director small organisation, Middle manager in large organisation, Principle officer in civil service/local government)
 
Higher managerial/ professional/ administrative (e.g. Established doctor, Solicitor, Board Director in a large organisation (200+ employees, Top level civil servant/public service employee
 
Student
 
Casual worker – not in permanent employment
 
Housewife/ Homemaker
 
Retired
 
Currently unemployed
 
Not Working due to long-term sickness or disability
 
Full-time carer of other household member
 
Other
 
 
 
Thank you for taking part in this survey. As a thank you we would like to offer you the opportunity to try our Plus subscription service (which includes 30 days Free cloud storage and more exciting features to come) free of charge up until May 31st 2015. To activate this we need you to provide us with the following contact information:

Please can you provide us with you full name and the main email address associated with your HomeMonitor account. 

Great news: these details will also be used to automatically enter you into our fantastic prize draw for 10 lucky HomeMonitor Y-Cam customers to win £100 Amazon Gift card.    
* First Name : 
* Last Name : 
* Email Address :