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Hello:
Thank you very much for taking time to complete this survey. Your feedback allows us to better measure the quality of our services and areas that may need more of our attention.
Your candid feedback and support is appreciated!
Regards,
Jenny Garza
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| * I am completing this survey for the Area Market/Region of: |
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| On a scale of 1-4 how satisfied are you with response time from CWS Home Services regarding your Houseware requests? If you answer 3 or 4, please provide example of issues you have encountered. |
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Please provide examples of issue you have encountered Please provide examples of issue you have encountered |
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| On a scale of 1-4 how satisfied are you with the quality of Housewares product provided from CWS Home Services? If you answer 3 or 4, please provide example of why. |
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Please provide examples of why. Please provide examples of why. |
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| How satisfied are you with the service/installation of the Houseware package from CWS Home Services? If you answer 3 or 4, please provide example of issues you have encountered. |
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| On a scale of 1-4 how satisfied are you with the billing service from CWS Home Services regarding managing your Houseware orders? If you answer 3 or 4, please provide example of issues you have encountered. |
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Please provide examples of issues you have encountered. Please provide examples of issues you have encountered. |
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| On a scale of 1-4 how satisfied are you with response time from CWS Home Services regarding your Housekeeping requests? If you answer 3 or 4, please provide example of issues you have encountered. |
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Please provide examples of issue you have encountered Please provide examples of issue you have encountered |
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| On a scale of 1-4 how satisfied are you with the quality of cleaning provided from CWS Home Services? If you answer 3 or 4, please provide example of why. |
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Please provide examples of why. Please provide examples of why. |
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| On a scale of 1-5 how satisfied are you with the billing service from CWS Home Services regarding managing your Housekeeping orders? If you answer 3 or 4, please provide example of issues you have encountered. |
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Please provide examples of issues you have encountered. Please provide examples of issues you have encountered. |
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| On a scale of 1-4 how satisfied are you with response time from CWS Home Services regarding your Furniture requests? If you answer 3 or 4, please provide example of issues you have encountered. |
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Please provide examples of issue you have encountered Please provide examples of issue you have encountered |
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| On a scale of 1-4 how satisfied are you with the quality of furniture provided from CWS Home Services? If you answer 3 or 4, please provide example of why. |
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Please provide examples of why. Please provide examples of why. |
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| How satisfied are you with the service/installation of the Furniture package from CWS Home Services? If you answer 3 or 4, please provide example of issues you have encountered. |
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| On a scale of 1-4 how satisfied are you with the billing service from CWS Home Services regarding managing your Furniture orders? If you answer 3 or 4, please provide example of issues you have encountered. |
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Please provide examples of issues you have encountered. Please provide examples of issues you have encountered. |
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| On a scale of 1-4 how satisfied are you with overall quality of service from CWS Home Services regarding managing your orders? If you answer 3 or 4, please provide example of issues you have encountered. |
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Please provide examples of issues you have encountered. Please provide examples of issues you have encountered. |
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| What is one thing we can do to improve our products? | | |
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| What is one thing we can do to service the customer better? | | |
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| What’s the one thing we should never stop doing? | | |
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| Please give a recent example of how we’ve exceeded your expectations? | | |
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| Is there a recent example where we have not met your expectations? | | |
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| Additional Comments/Suggestions: | | |
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