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Dear Anchrom Team,

We have prepared a short survey of only 8 questions regarding the facilities you need from Head Office for effective sales and service. 

We look forward to receiving your responses.

Warm regards,
Akshay and Rutvika Charegaonkar
 
 
How satisfied are you with the following:
Speed of sending quotations
Accuracy of sent quotations
Speed of replies from Head Office for other emails
Follow-up from HO
 
 
 
* What is your most preferred mode of Instant communication with HO?
 
Email
 
SMS
 
Phone call
 
Whatsapp
 
Other
 

 
 
 
* Do you have company provided internet access 24/7? For e.g. vodafone internet plan, Vodafone/ Tata Photon dongle etc.
 
Yes
 
No
 
 
 
Are you satisfied with the sales support that you receive from HO?
 
Yes
 
Mostly Yes
 
Needs Improvement
 
Mostly No
 
No
 
 
 
* Are you satisfied with the Service support you receive from HO?
 
Yes
 
Mostly Yes
 
Needs Improvement
 
Mostly No
 
No
 
 
 
* What sales tools / facilities do you need from HO to do your Sales/ Service job effectively? eg. list of potential customers in your zone, list of existing customer for upgrade sales etc.
   
 
 
 
* Do you require regularly scheduled lab person tour in your zone for application support/ lecture?
 
Yes, will be beneficial
 
Depends on the customer requirement
 
Not required
 
 
If answer to question 6 is yes, how frequently do you require it assuming 4-5 lectures in a week?
 
Two weeks per year
 
Three weeks per year
 
Four weeks per year
 
 
How frequently the following be conducted at Head office?
Once a year Twice a year Thrice a year
* Internal Trainings
* Meetings