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2012
September
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Health Central Process Improvement Questionnaire
Health Central Process Improvement Questionnaire
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Health Central Process Improvement Questionnaire
Your completion and return of this survey implies your consent to use your feedback for quality and process improvement purposes.
Instructions:
Please click on your answers and/or type in your responses where necessary. Answer only the questions that apply to your position at the hospital.
Department
Position (Job)
Date
How comfortable are you with the current process of documenting and reporting critical lab values?
Very comfortable
Somewhat comfortable
Neutral
Not comfortable
No experience with this process
Do you document expected critical lab values?
Yes
No
Not sure
If your answer to the previous question was no is this due to:
Lack of time
Forgetfulness
It is not a priority if the critical lab value is expected
The process is unclear to me
I am not sure
This does not apply to me
Other
How often do you find yourself recording critical lab values?
None or 1 per shift
2-3 times per shift
4-6 times per shift
Over 6 times per shift
Unsure
How long have you worked in the department?
Less than 6 months
6 months to 1 year
2-3 years
4-5 years
Over 5 years
Would you say that the training you received in documenting critical lab values was sufficient?
Yes
No
Not Sure
If your answer to the previous question was no:
Yes
No
Not Sure
Did you report to a superior that you felt additional training was necessary?
Did you feel that others shared your opinion of the training?
Would you say that perhaps your trainer did a poor job in explaining the process?
Do you feel that the process of recording both expected and unexpected critical lab values would be better handled utilizing computer technology rather than paper documentation?
Yes
No
Maybe
Unsure
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