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Health Care Access and Quality Survey

Health Care Services Access and Quality Survey
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Exit Survey
 
 
The purpose of this survey is to determine Métis Albertans' access to and quality of health care. The survey is anonymous and all information is kept confidential and used for research purposes only.
 
 
 
Please tell us about yourself:
 
 
1. Are you a member of the Métis Nation of Alberta?
 
Yes
 
No, but I am a member of the Métis Nation of a different province
 
No, but I self-identify as Métis
 
No, I am not Métis
 
 
2. What community/town/city do you live in? Please specify your province if you do not live in Alberta.
   
 
 
3. Which category below includes your age?
 
17 or younger
 
18-20
 
21-29
 
30-39
 
40-49
 
50-59
 
60-69
 
70-79
 
80-89
 
90 and over
 
 
4. What is your gender?
 
Male
 
Female
 
Prefer not to disclose
 
Other
 
 
 
5. Chronic diseases are defined as lasting longer than 3 months and requiring continuous treatment. Examples include high blood pressure, diabetes, asthma, arthritis etc. Do you have any chronic diseases?
 
Yes, one
 
Yes, more than one
 
No
 
 
6. Do you have a family doctor?
 
Yes
 
No (please explain why you don't have a family doctor)
 
 
 
7. Please specify which health care provider you use most often and answer questions 8-14 about the care you receive from them.
 
Family doctor
 
Walk in clinic
 
Emergency room
 
Other (please specify)
 
 
 
 
8. How easy is it to get to your health care provider?
 
Extremely easy
 
Very easy
 
Moderately easy
 
Slightly easy
 
Not at all easy
 
 
9. Overall, how well do you understand your health care provider’s explanations, instructions and questions?
 
Extremely well
 
Very well
 
Moderately well
 
Slightly well
 
Not at all well
 
 
10. How well does your health care provider listen to you?
 
Extremely well
 
Very well
 
Moderately well
 
Slightly well
 
Not at all well
 
 
11. How well respected do you feel by your health care provider?
 
Extremely well
 
Very well
 
Moderately well
 
Slightly well
 
Not at all well
 
 
12. How much do you trust your health care provider?
 
A great deal
 
A lot
 
A moderate amount
 
A little
 
Not at all
 
 
13. How often, if ever, have you received unsatisfactory care because of your race/ethnicity/language?
 
Extremely often
 
Very often
 
Moderately often
 
Slightly often
 
Not at all often
 
Never
 
 
14. Overall, how satisfied or dissatisfied are you with the health care you receive?
 
Extremely satisfied
 
Very satisfied
 
Moderately satisfied
 
Slightly satisfied
 
Not at all satisfied
 
 
 
15. From the following list, please select your greatest barrier(s) to accessing health care services (select all that apply).
 
Distance (too far)
 
Transportation
 
Cost
 
Language
 
Culture
 
I can’t find enough time
 
I can’t get an appointment
 
Disability
 
I don’t have any barriers to health care
 
Other (please specify)
 

 
 
 
Family care clinics (FCC’s) are primary health care delivery organizations that provide a wide range of primary health care services that address patients’ health and social needs. Care is provided by a team of family physicians, registered nurses, dietitians, pharmacists, mental health professionals and others.
 
 
16. The MNA is currently developing a family care clinic located in Edmonton, AB that will focus on the health needs of the Métis population. At the clinic the following services and more will be offered. Keeping in mind that all the information in this survey will be kept confidential, please indicate ALL the services that you would be interested in accessing.
 
Assessment, diagnosis, management and follow-up of occasional health concerns (ex. ear infection, sprained ankle, flu, etc.)
 
Routine health assessments (check-ups)
 
Chronic disease screening and prevention
 
Chronic disease management
 
Addiction services
 
Mental health services
 
Family planning and birth control counseling
 
STI testing and treatment
 
Maternal and child health
 
Referrals to social services such as housing and employment services
 
Referral coordination
 
Health navigation
 
Routine Immunization and screening
 
None of these services
 
Not applicable

 
 
17. Please tell us what services, not listed above, that you would like to see at this clinic.
 
Not applicable.
 
 
 
18. Do you think you will use this clinic, when it opens?
 
Yes
 
Maybe
 
No (please explain why)
 
 
19. During which hours would you be most likely to access services at this clinic?
 
9 am - 4 pm weekdays
 
4 pm - 9 pm Thursdays
 
9 am - 4 pm weekends
 
Not applicable
 
Other (please specify)
 

 
Métis Health and Wellness