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Dear Hager Electro,

Please find enclosed a survey response of your experience using Hager IT. We welcome your feedback regarding your experiences and we shall do our utmost to forward your responses to the Corporate IT team for feedback evaluation. This will improve our understanding of the challenges you may face in your every day activities and compel us to provide better services in the future.

We thank you for your response in advance.
Regards
Hager Corporate IT
 
 
 
How do you rate your Internet connection speed via VPN?
 
It is fast
 
It is acceptable
 
It is too slow
 
It is unusable
 
I am not sure
 
 
 
What do you use the Internet for?
Don't Use Daily Weekly Monthly Quarterly N/A
General research
Accommodation & travel
Online purchases
HR functions (recruitment, payroll, leave requests)
Supplier engagement
Other Hager applications (iTeM-E, eNorm, etc.)
Supply chain & logistics (Startrack, DHL, etc.)
Market-related activities (Customer sites, competitor research, marketing news, etc.)
 
 
How do you rate your e-mail experience via VPN?
 
It is very good
 
It is acceptable
 
It is slow/problematic
 
It is unusable
 
Other
 
 
 
 
How do you rate access to your shared files via VPN?
 
It is very good
 
It is acceptable
 
It is slow/problematic
 
It is unusable
 
Other
 
 
 
 
How do you rate your access to Hagernet2 via VPN?
 
It is very good
 
It is acceptable
 
It is slow/problematic
 
It is unusable
 
Other / I do not use Hagernet2
 
 
 
 
How do you connect to Hager?
 
In the office network (Glendenning, Melbourne)
 
Laptop VPN (via Wi-Fi)
 
Laptop VPN (via 3G/4G)
 
AAA (plus iPhone/iPad via Wi-Fi)
 
AAA (plus iPhone/iPad via 3G/4G)