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  1. Surveys
  2. 2010
  3. December
  4. G
  5. Guest Satisfaction
0%
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Name
   
 
 
 
Nationality
   
 
 
 
Date
 
 
 
Room Number
   
 
 
 
Email Address
   
 
 
 
What was the purpose of your visit?
 
Business
 
Leisure
 
Group
 
Other
 
 
 
 
How did you make your reservation?
 
Travel Agent
 
Hotel Direct
 
Internet
 
Other
 
 
 
Please let us know if we met your expectations.
Below Expectation As expected Above Expectation
Was your reservation made in a helpful, accurate and timely manner?
Was your arrival and check-in friendly and efficient?
How was the overall cleanliness and maintenance of your room?
Did you find your room to be comfortable and well furnished?
How was the quality and variety of our food and beverage products?
Was the hotel service staff friendly, helpful and efficient?
Was your departure and check-out friendly and efficient?
Would stay with us again if you return to our city?
Would you recommend us to your friends and associates?
 
 
 
Is there anything that we could do to make your next stay with us more enjoyable?
   
 
 
 
Was there any member of the hotel staff that you would like to mention for providing exceptional service during your stay with us?
   
 
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