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| How long have you used our service? |
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| How would you rate your overall satisfaction with Omnicity? |
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| How likely are you to continue doing business with us? |
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| How likely are you to recommend us to a friend or colleague? |
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| Please rate us on the following:
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| How would you rate our overall customer support? |
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| How satisfied were you with how the support staff resolved your most recent problem? |
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| Was your problem resolved in the first call? |
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| If you problem was not resolved, did our staff offer to follow-up after the call? |
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| How long did you have to wait on the telephone before the customer support representative was available? |
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