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How do rate our Customer Services Standards?
 
Excellent
 
Very Good
 
Good
 
Average
 
Below Average
 
Poor
 
Other
 
 
 
 
How often do you conduct surveys?
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
Up to what level you are satisfied with the behaviour our reception staff?
 
 
 
How would you rate our queueing time at the reception?
 
Quick
 
Appropriate
 
Long
 
Too Long
 
Other
 
 
 
 
How would you rate our billing system?
 
Efficient
 
Slow
 
Pathetic
 
No Comment
 
Other
 
 
 
 
How do you rate skills and services of our nursing staff?
 
Extremely good
 
OK
 
Poor
 
Unsatisfactory
 
Other
 
 
 
 
How did you find our doctors?
 
Polite and Skillful
 
Satisfactory
 
Rude and impolite
 
No Comments
 
Other
 
 
 
 
What types of credit cards do you have (Select all that apply)?
 
Visa
 
Mastercard
 
American Express
 
Discover
 
Diners Club
 
Other
 

 
 
 
How do you rate our pharmacy staff?
 
Extremely Good
 
Satisfactory
 
Not up to the mark
 
Poor services
 
Other
 
 
 
 
Welcome to GDC Hospital's Patient Satisfaction Survey...
In a drive to improve patient care and satisfaction level, GDCH would like to get the feedback from it's valuable patients about various services provided by it's clinicians and support staff. You are invited to participate in our this survey.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact 0559184387 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
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