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Hello:
You are invited to participate in my Management Project's Survey

In this survey, approximately 300 people will be asked to complete a survey about your experiences with air travel in the past 24 months.

This might take approximately 05 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Allan Hoo at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
( Select only one )

Was your trip on a business or leisure purpose ?
 
Business
 
Leisure
 
 
 
( Select only one )

Booking process was easier then before.
 
Strongly Disagree
 
Disagree
 
Agree
 
Strongly Agree
 
 
 
( Select only one )

The airline check-in process was better then before.
 
Strongly Disagree
 
Disagree
 
Agree
 
Strongly Agree
 
 
 
( Select only one )

I manage to board the plane without any hassle.
 
Strongly Disagree
 
Disagree
 
Agree
 
Strongly Agree
 
 
 
( Select only one )

Entertainment system onboard was better then before.
 
Strong Disagree
 
Disagree
 
Agree
 
Strongly Agree
 
 
 
( Select only one )

Cabin crew's service was better then before.
 
Strongly Disagree
 
Disagree
 
Agree
 
Strongly Agree
 
 
 
( Select only one )

Meals served onboard was better then before.
 
Strongly Disagree
 
Disagree
 
Agree
 
Strongly Agree
 
 
 
( Select only one )

I felt that the airfare is value for money.
 
Strongly Disagree
 
Disagree
 
Agree
 
Strongly Agree
 
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