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Surveys
2014
November
F
FY15-Q1 Consultant Evaluation Survey
FY15-Q1 Consultant Evaluation Survey
0%
Questions marked with an
*
are required
Exit Survey
*
Design Manager Name
Sr. PD Name (Optional)
*
Project Name
*
Project Number
*
Market
-- Select --
Australia
China-Central
China-East
China-North
China-South
Hong Kong
India
Indonesia
Korea
Malaysia
Philippines
Singapore
Taiwan
Thailand
Vietnam
Other
*
Consultant Name
-- Select --
WD Partners
The design Collective
Sarah Krugerud Design, LLC
CADLines
Callison
Gensler
JMV Design
KDW Salas O'Brien
King Retail Solutions
Other
*
Outsourced Scope (if multiple, select
last
scope completed)
-- Select --
Revit Shell
Revit Design Model
DD - New Store
DD - Minor Renovation
DD - Major Renovation Level 1
DD - Major Renovation Level 2
Additional Scope only
Other
DRAWING QUALITY
4 : Drawings were complete and accurate. Consultant showed strong understanding of Starbucks CAP standards.
3 : Drawings were mostly complete and accurate. Consultant showed general understanding of Starbucks CAP standards.
2 : Drawings were somewhat incomplete and/or inaccurate. Unclear whether Consultant understands Starbucks CAP standards.
1 : Drawings were incomplete and inaccurate. Consultant does not understand Starbucks CAP standards.
Additional Comment
COMMUNICATION
4 : Communication was consistently clear, concise and timely.
3 : For the most part, communication was clear and concise, but not timely.
2 : Communication was timely, but was often confusing.
1 : Communication was consistently confusing and required excessive follow-up.
Additional Comments
UNDERSTANDING OF SCOPE & ADDITIONAL SERVICES
4 : Consultant communicated in advance, accurate estimate of additional hours based on the scope of work.
3 : Consultant had some difficulty understanding the scope and/or estimating appropriate number of additional hours in advance.
2 : Consultant proposed unreasonable estimate of additional hours required for the project and/or misunderstood the scope.
1 : Consultant did not communicate about additional hours until after completing the work.
N/A
Additional Comments
PROCESS
4 : Consultant executed contract forms accurately and in a timely manner.
3 : Consultant executed contract forms accurately, but not timely.
2 : Project documentation was re-issued several times requiring multiple corrections.
1 : Consultant failed to issue project documentation correctly after several requests.
Additional Comments
COLLABORATION
4 : Consultant's approach to the project was highly collaborative and feedback was particularly constructive.
3 : Consultant's approach to the project was positive, but not particularly collaborative.
2 : Consultant's approach to the project was not particularly positive or collaborative.
1 : Consultant's approach was negative and there was no attempt to collaborate or provide feedback.
Additional Comments
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