1. Surveys
  2. 2016
  3. April
  4. F
  5. Front Counter Survey
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Questions marked with a * are required Exit Survey
 
 
* Please rate your level of satisfaction regarding the help you received with your issue.
 
Very Satisfied
 
Somewhat satisfied
 
Neither satisfied or dissatisfied
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
* How satisfied were you with the time it took to resolve your issue?
 
Very Satisfied
 
Somewhat satisfied
 
Neither satisfied or dissatisfied
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
* Please rate your satisfaction on the professionalism and courtesy of the technician(s) that assisted you.
 
Very Satisfied
 
Somewhat satisfied
 
Neither satisfied or dissatisfied
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
* How satisfied were you with the knowledge and expertise of the technician(s) assisting you?
 
Very Satisfied
 
Somewhat satisfied
 
Neither satisfied or dissatisfied
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
* Have you visited the VCU IT Support Center in the past for service?
 
Yes
 
No
 
 
 
Do you have any additional comments you would like to add?
   
 
If you have any questions, please contact the VCU IT Support Center: Phone (804)828-2227 E-mail [email protected]