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Surveys
2014
November
F
Food court waiting lines
Food court waiting lines
0%
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Which faculty do you belong to?
Engineering
Humanities and Education
Medical Sciences
Social Sciences
Food and Agriculture
Law
Science and Technology
Which of the following restaurants has the longest waiting lines based on your experience between the hours of 11:30 am to 1:00 pm?
KFC
Subway
Mario’s
Boomers
Based on your selection above which of the following measure do you think that food outlet can implement to reduce waiting lines?
More Cashiers/ Servers
Specific Cashiers (E.g. One cashier for specials only, another for purchases above $40 etc.)
Faster Service
Other
Which of the following restaurants do you prefer to purchase from during the hours of 11:30am to 1:00pm?
KFC
Subway
Mario’s
Boomers
What is the main reason for your selection of the above restaurant?
Specials Offered (E.g. $20 Specials, Meal/Combo Offers, etc.)
Shorter Waiting Lines
Fast Service
Satisfy a Craving
Other
Would the length of a long waiting line change your mind from purchasing form a food outlet?
Yes
No
Would the length of a short waiting line persuade you to purchase from a food outlet?
Yes
No
If a waiting line is long because the servers are moving slowly would you leave the line after waiting for some time or would you stay and wait your turn?
Yes I would stay in the line and wait since I’m already there
No I would not stay in the line
Which of the following restaurants would you still purchase from between the hours of 11:30am to 1:00pm despite external factors like long waiting lines, slow service etc.?
KFC
Subway
Mario’s
Boomers
Based on your selection above, what is the reason for you continuing to purchase from that outlet despite external factors?
Food Preference
Price Preference
Customer Loyalty
Friend’s Decision
Other
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