FOCUS 2014 - UXD Innovation

Rep ID

LPL Email Address

Which best describes your primary role?

Advisor

Assistant

OSJ

Program Manager

Other

Which of the following devices do you own? (check all that may apply):

a phone that allows you to download apps

a phone that does NOT allow you to download apps

a tablet without cellular connectivity

a tablet with cellular connectivity

Other

How good is the cell phone reception in your office?

Do you have a text messaging plan?

Yes

No

I don't know

How frequently do you use your phone for personal texting?

How difficult or easy do you find sending text messages to be?

How frequently do you install new apps on your smartphone?

How difficult or easy do you find installing apps to be?

If you were required to install an LPL related app on your smart phone, what would be the most likely scenario?

I would attempt to install it myself and then call tech support

I would have someone else install it for me

I would attempt to install it myself and then ask someone in the office for help

I would install it myself

Other

If you were to install an LPL related app and were prompted for your password, what would be the most likely scenario?

I would have to look up my password in my email

I would be able to login without a problem

I would have to reset my password or hit the "forgot password button"

I would have to look up my password on a piece of paper

Other

Is there anything else that you would like to tell us about your current usage of tablet devices or phones?