Flats Maintenance Survey

Dear Resident
We hope that you have enjoyed your stay in one of our family flats this year. In order that we can measure the condition of the accommodation and the maintenance service, we'd appreciate a minute of your time to fill out this short survey.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Best wishes
Rosemary & Mags
Family Flats Administration

To begin with we need to know which flat you live in. Please tell us your name.

Which of the flats do you live in?


Bowland East/South

Bowland Main

Bowland North

Cartmel

County Field

County Main

County South

Furness

Fylde

How long have you lived in family flats?

It's my first year

One to three years

More than three years

How would you rate the current condition of the flat?

* Have you reported any faults in the flat during your stay?

Yes

No

Please give brief details of the faults:

How satisfied were you with the response of the maintenance department?

If you have further comments about the response, please make them here:

How would you rate the speed of the response to your report?

If you would like to make further comments about the speed of the response, please make them here:

How would you rate the courtesy (politeness/helpfulness) of the maintenance staff that came to fix the fault?

If you have any further comments to make about the maintenance staff, please make them here:

If you have any ideas for improving the experience of maintenance for future students, please share them here: