This free survey is powered by

First Financial Bank 180 Day Survey.

0%
Exit Survey
 
 
First Financial Bank Customer Survey
 
 
Do you consider First Financial Bank to be your primary financial institution?
 
Yes
 
No
 
 
 
Overall, how satisfied are you with First Financial Bank?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How well has First Financial Bank met your expectations?
 
Completely
 
Mostly
 
Somewhat
 
Hardly
 
Not at all
 
 
 
Please tell us why not?
   
 
 
Please rate your level of satisfaction for the following:
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Not Applicable
Branch Staff
Branch Facilities
Customer Service Call Center
Online Banking
Mobile Banking
 
 
 
When you are in the market for additional financial services, will you come to us first?
 
Definitely
 
Probably
 
Unsure
 
Probably not
 
Definitely not
 
 
 
Please tell us why not?
   
 
 
 
Would you recommend First Financial Bank to others for financial services?
 
Definitely
 
Probably
 
Unsure
 
Probably not
 
Definitely not
 
 
 
Please tell us why not?
   
 
 
 
Considering your financial needs for the coming year, which of the following products or services might be of interest to you?
 
Checking
 
Savings
 
Certificates
 
Money Market
 
Mortgages
 
HELOC
 
Auto Loans
 
Credit Cards
 
Overdraft Protection
 
Safe Deposit Boxes
 
Investments

 
 
 
Additional comments?