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Hello:

You are invited to participate in our survey which will be used when creating a proposal for converting Darlington Head Office into a Store Support Centre. In this survey, all directors will be asked to complete a survey that asks questions about their role and the extra support which could be provided from Head Office. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Samantha Green at +44 1325 347 - 896 or [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
* How long have you been a Finance and administration director?
 
<1 year
 
1-2 years
 
2-3years
 
3-4 years
 
4 years +
 
 
 
* Do you feel you receive enough support from the current head office?
 
Yes
 
No- what extra networks and procedures would you put in place?
 
 
 
 
* Do you feel like your team size is enough to complete tasks efficiently?
 
Yes
 
No-how many other members?
 
 
 
 
* Do you think there should be a HR department?
 
Yes
 
No
 
 
If yes, do you think there they should handle all aspects of recruitment
 
Yes
 
No
 
 
 
* Do you believe there is an issues with accountability when something goes wrong?
 
No
 
Yes- how would you alleviate the problem?
 
 
 
 
* Do you believe there is sufficient integration between parties involved with the department?
 
Yes
 
No- what could be done to improve this?

 
 
 
* Do you believe that expansion of the RDC is necessary?
 
No
 
Yes- what would be the most efficient use of the extra space?
 
 
 
* Do you think there should be a regional complaints department in the store support centre to deal with customer and supplier complaints?
 
Yes
 
No
 
 
 
* Any other comments/recommendations to be enforced when creating the store support centre?
 
No
 
Yes-please explain
 
Thank you for your participation in the survey. Your feedback is greatly appreciated and will be very useful when planning our proposal.
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