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Hello:
You are invited to participate in our survey . Ie asked to complete a survey that asks questions about [General . It will take a few minutes of your time to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact A K Mukandi at [email protected] or E shereni at the email [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the button below.
 
 
 
* How do you rate our services
 
 
 
* In terms of PR and co-ordination within the department as well as other departments, on a scale of 1-5 please rate us
 
1
 
2
 
3
 
4
 
5
 
 
 
* Please rate our speed in attending to your payments requests be it cash or transfers
 
Fast
 
Average
 
Excellent
 
Need to be reminded more than once
 
Other
 
 
 
 
* Are premiums confirmed in time.
 
Yes
 
No
 
 
 
* Efficiency in settling payments, be it claims or owing’s for services or goods provided. On a scale of 1-5 please rate us , 5 being the highest level of efficiency
 
1
 
2
 
3
 
4
 
5
 
 
 
* What improvement would you want made to improve the efficiency of the accounts department.?
   
 
 
 
* What improvement would you want made to improve the efficiency of the Credit Control department?
   
 
 
 
* Please help Finance put a question of overall performance or service delivery to sum up, using scale 5-10 as benchmark. 10 being the best.
 
5
 
6
 
7
 
8
 
9
 
10
 
Finance Dept