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SHAPE/SIZE: Would you have liked it to be smaller or larger? |
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VISION: Does it block your vision while driving? |
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PLACEMENT: Would you like to place the device on the RIGHT or CENTRE |
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PLACEMENT: Are you able to adjust the angle of your device to your height or preference? |
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LEGIBILITY: Are you able to read the text on the screen comfortably? |
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LEGIBILITY: Do you think the font needs to be larger or smaller? |
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| Please demonstrate to us if you can remove the card from the slot and insert it back into the device? | | |
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ACCESSIBILITY: Are you able to access the card slot easily? |
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ACCESSIBILITY: Are there any concerns about reaching the car slot? |
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NEXT SET OF QUESTIONS ARE TO BE ASKED IN ROOM WITH LAPTOP DEMOS.
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SHAPE: Did the shape meet your expectations? |
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If we were to modify shape slightly to these 3 options, which would you prefer and why? |
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We are now going to show you the interface of the device which has 4 colour options. Which colour one would you prefer to view the demo on? |
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ON SCREEN / CASH AMOUNT: Do you have any questions about this screen? |
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SCHOOL ZONE: You are in the car and while driving this pops up on the screen. Do you understand what this alert indicates? |
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How soon before you approach the school zone do you think this alert should appear? |
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| VEHICLE BREAKDOWN: You're driving ahead and this alert appears. Can you tell your researcher what you understand from this screen? | | |
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| VEHICLE BREAKDOWN: What do you think the school zone alert on the right indicates on this screen? | | |
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GENERAL ALERTS: Like the School Zone & Vehicle Breakdown alerts, what other alerts would you like to see? |
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GENERAL ALERTS: How would you like these alerts to appear? |
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GENERAL ALERTS: Would you like audio in addition to the visual alert? |
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ERP SCREEN: What do you understand from this screen? |
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ERP Screen: Do you understand what the arrows indicate? |
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PRICE CHARGED SCREEN: You have now entered the ERP zone and your card has been charged, is that clear on the screen? |
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PRICE CHARGED SCREEN: Do you understand what FrontEnd Payment means? |
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PAYMENT DETAILS: Please show your researcher how you would access additional details such as payment details. |
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MENU SCREEN: Do you understand what the first icon Payment List means? |
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| MENU SCREEN: What additional features would you like to see on the MENU screen? | | |
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| PAYMENT HISTORY: What does the car icon here mean? | | |
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| PAYMENT HISTORY: What does the "P" icon indicate? | | |
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PAYMENT HISTORY: Do you understand what the box titled "F" means? |
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PAYMENT HISTORY: Are you able to scroll up and down confortable to view the payment history? |
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